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Aflac

Supplemental health and life insurance provider

Systems Engineer I

System AdministrationUpdated on Nov 14
Full-timeColumbus, GA, USA

About the Job

Requirements

  • Knowledge of network hardware and software troubleshooting techniques.
  • Ability to lead medium projects.
  • Knowledge of internal controls and change management processes.
  • Ability to solve technically challenging problems involving distributed application and hardware issues.
  • Knowledge of distributed infrastructure and distributed processing.
  • Knowledge of Microsoft platforms, Microsoft Office 365 administration, and Azure Active Directory.
  • Knowledge of AWS systems operations.
  • Knowledge of SQL Server, Internet Protocol, Windows, and Unix networking.
  • Knowledge of Java and integration of multiple software packages.
  • Ability to support enterprise backup solutions and distributed security protocols and implementations.
  • Knowledge of Unix platforms, disaster recovery, server hardware and operating system management, server hardware configuration, and infrastructure support.
  • Bachelor's degree in Computer Science, Information Systems, or a related field, or an equivalent combination of education and experience.
  • 0–2+ years of experience monitoring, analyzing, and maintaining computer system operations.
  • Valid driver's license, good driving record, and ability to meet Aflac's driving policy requirements, including insurability by the company insurance carrier.

Responsibilities

  • Provide support for the design, architecture, and maintenance of a multi-platform environment for distributed on-premises and cloud systems.
  • Serve as a subject matter expert in maintaining and supporting most customer products.
  • Troubleshoot and analyze complex issues involving a broad range of infrastructure products and networking components; document solutions, build checklists for team use, provide on-the-spot client training, and share knowledge proactively.
  • Help design, implement, configure, and establish standards for operating systems at the enterprise level in a multi-platform environment.
  • Regulate system performance and resolve system problems, capacity issues, and inoperability by tracking and reporting maintenance and fine-tuning systems for optimum performance.
  • Establish disaster recovery plans and develop appropriate test plans.
  • Ensure systems comply with organizational requirements by implementing and auditing policies, procedures, and security standards and adhering to them.
  • Ensure data integrity by evaluating and managing appropriate software and hardware solutions.
  • Review Aflac systems and vendor-provided services to ensure service levels meet requirements.
  • Develop and plan software and hardware upgrades and system installations in accordance with established policies and procedures.
  • Perform other duties as required.

About the Company

Aflac

Supplemental health and life insurance provider

Aflac provides supplemental health and life insurance products to individuals and families, operating mainly in two regions: Aflac Japan and Aflac U.S. Its policies are designed to cover out-of-pocket costs from health events and income loss, including cancer, critical illness, accidents, hospital stays, and life events. These benefits are paid directly to policyholders to help manage medical expenses not fully covered by primary insurance. The products are distributed through a network of independent agents, brokers, and financial advisors, enabling a high-volume, low-premium model that supports a large, stable customer base and ongoing revenue. Japan is its largest market, and the company uses this broad distribution and scale to differentiate itself from competitors. The goal is to provide straightforward financial protection against unexpected health-related costs while expanding its presence in the U.S. and Japanese markets.

Company size
10,001+
Company stage
IPO
Headquarters
Columbus, GA
Founded
1955

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