Full-Time

AI/DS Engineer

Confirmed live in the last 24 hours

Aisera

Aisera

201-500 employees

Develops AI chatbots for IT operations

Enterprise Software
AI & Machine Learning

Compensation Overview

$155.9kAnnually

Junior

No H1B Sponsorship

Palo Alto, CA, USA

No telecommuting.

Category
Applied Machine Learning
AI Research
AI & Machine Learning
Required Skills
Python
Data Science
Data Structures & Algorithms
SQL
Machine Learning
Java
C/C++

You match the following Aisera's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Bachelor's degree or higher in Computer Science, Data Science, or any related field of study
  • One (1) year of experience in the job offered or in any related position(s)
  • Demonstrable proficiency, skill, experience, and knowledge in three or more engineering fundamentals (Data structures and algorithms, Statistical analysis, Machine learning algorithms, Data modeling, Instrumentation, Model design/development, Data-driven experimentation, Prompt engineering, Fine-tuning, Experimental design)
  • Coding and software engineering with two or more programming languages (Python, Java, C/C++, SQL)
  • Familiarity with relational database schemas
Responsibilities
  • Work closely with product management, sales engineering, and customer success teams to deliver on customer requirements
  • Collaborate on design projects and code reviews with team members
  • Write scripts, macros, and programs to automate routine analyses and actions
  • Work closely with Data Scientists and collaborate with Back-End/Front-End Engineers to build products and associated datasets for AI driven product needs
  • Handle increasing volumes of data
  • Maintain efficiency and reliability of production of the critical datasets
  • Evaluate and offer the best tooling and process for data access and analysis
  • Provide design and review support to the engineering teams working on data processing
  • Implement data governance and privacy and improve data quality and reliability
  • Develop and iterate on processes, tools, communication channels, and documentation to enable the best possible technical support experience at scale
  • Maintain a strong data-driven culture within the company by interacting with diverse internal functions

Aisera develops chatbots and AI solutions specifically for IT operations, focusing on process-centric AI (AIOps). Their chatbots are designed to engage in human-like conversations, allowing clients to access self-service options that help reduce costs associated with service desks. Aisera primarily serves organizations that seek customizable virtual agents to modernize their IT operations and minimize unplanned outages. Their products can be quickly deployed, giving clients a faster time-to-market compared to competitors. Aisera's goal is to enhance productivity and customer experience by providing personalized interactions while also enabling businesses to create their own bot experiences using their data.

Company Stage

Series D

Total Funding

$212.5M

Headquarters

Palo Alto, California

Founded

2017

Growth & Insights
Headcount

6 month growth

-2%

1 year growth

-3%

2 year growth

4%
Simplify Jobs

Simplify's Take

What believers are saying

  • Aisera's recognition in Gartner's Magic Quadrant boosts its credibility in IT service management.
  • The decline in AI pricing makes Aisera's solutions more accessible to businesses.
  • Growing adoption of AI agents enhances Aisera's potential in automating routine tasks.

What critics are saying

  • Anthropic's AI agents pose a competitive threat to Aisera's market share.
  • Rapid advancements by competitors could lead to pricing pressures for Aisera.
  • Meta's investment in AI tools may divert clients from Aisera's solutions.

What makes Aisera unique

  • Aisera offers customizable domain-specific LLMs across various industries, enhancing accuracy and resolution rates.
  • The AIX platform allows enterprises to build or buy AI solutions, providing flexibility and speed.
  • Aisera's AI solutions deliver human-like interactions, improving user productivity and reducing support costs.

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Benefits

Health Insurance

Wellness Program

Flexible Work Hours

Remote Work Options

Professional Development Budget