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Lightspeed Commerce

Global SMB POS and payment platform

Account Manager - Payments

Account ManagementConfirmed live in the last 24 hours
Full-timeMontreal, QC, CanadaHybrid

About the Job

Requirements

  • At least 3 years of direct experience in the payment processing industry.
  • At least 3 years of experience in a role focused on closing sales of solutions or technology.
  • Demonstrated ability to proactively generate and qualify new opportunities.
  • A documented record of success against revenue targets or quotas.
  • Excellent oral and written English communication skills; English proficiency is required as a workplace language. French proficiency is an asset.

Responsibilities

  • Meet and exceed sales targets related to adoption of Lightspeed Payments among existing merchants.
  • Generate and manage sales opportunities from leads provided by account management, direct phone and email outreach, and follow-up on company marketing campaigns.
  • Own the full sales cycle, from initial qualification and value presentation through pricing negotiation and contract closing.
  • Partner with onboarding teams to ensure a smooth transition and deployment for businesses adopting Lightspeed Payments.
  • Serve as an internal payments-processing resource for other teams, providing support and training as needed.
  • Collect merchant customer feedback on the payment solution and relay it to product management teams.
  • Maintain accurate records of sales activities, pipeline status, and opportunity notes in Salesforce.

About the Company

Lightspeed Commerce

Global SMB POS and payment platform

Lightspeed Commerce provides software for small and medium-sized retailers and restaurants, offering POS, payments, inventory, and customer engagement tools delivered as cloud-based software on a subscription. It combines hardware with cloud software so sales can be processed, stock tracked, and data analyzed across online and physical channels, with data syncing across locations. The company differentiates itself by focusing on SMBs with a broad, integrated suite tailored for retail and hospitality and by its global reach and scalable subscription model. Its goal is to help small businesses streamline operations, improve customer experiences, and drive growth to transform global commerce.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Montreal, Canada
Founded
2005

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