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Databricks

Builds cloud software for data analysis and AI

Senior Manager - Field Engineering, Sports

Pre-Sales Solution EngineeringConfirmed live in the last 24 hours
Full-timeUnited StatesIn-person

About the Job

Requirements

  • Significant experience leading technical customer-facing teams in enterprise software, cloud, data, artificial intelligence, analytics, technical consulting, or a related environment.
  • Proven ability to hire high-caliber talent, develop leaders, manage performance, and make thoughtful decisions about team structure, capability mix, and resourcing.
  • Experience leading through other leaders or serving as a senior leader on a complex team.
  • Strong strategic judgment, including identifying high-impact priorities, allocating resources, managing risk, and connecting near-term execution to longer-term goals.
  • A track record of building repeatable operating mechanisms, playbooks, tools, or programs that scale beyond the immediate team.
  • Ability to influence senior internal partners across Sales, Professional Services, Solutions Architecture, Marketing, Partners, Product, Engineering, and Support.
  • Strong customer-advisory capability, including guiding senior stakeholders through complex technical and business decisions.
  • Proficient understanding of data and artificial intelligence technologies, cloud architecture, governance, security, networking, and enterprise adoption considerations.
  • An artificial-intelligence-first builder mindset, with evidence of applying emerging tools or approaches to improve customer outcomes and organizational effectiveness.
  • Demonstrated alignment with Databricks Culture Principles and ability to translate them into clear expectations and daily team practices.
  • Experience managing technical customer-facing teams and/or other people leaders.
  • Experience leading complex, multi-stakeholder customer engagements and cross-functional initiatives.
  • Experience in data platforms, analytics, artificial intelligence, cloud, software, technical consulting, or a related technical domain.
  • Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent practical experience.
  • Strong written, verbal, and presentation skills, as well as decision-making and stakeholder-management skills.

Responsibilities

  • Lead, coach, and develop Field Engineering professionals and emerging people leaders across a broader portfolio.
  • Set team strategy and roadmaps that connect customer needs, technical priorities, business outcomes, and broader Field Engineering goals.
  • Influence the portfolio’s most important priorities and help teams anticipate needs over the next 3, 6, and 12 months.
  • Partner with Sales and cross-functional leadership to shape technical-win strategy, resource allocation, customer coverage, and execution plans.
  • Build trusted relationships with senior customer stakeholders and use customer, market, and competitive insight to improve account and portfolio strategy.
  • Establish repeatable inspection mechanisms across teams, including portfolio reviews, customer-health reviews, technical-risk reviews, and escalation processes.
  • Coach leaders and senior practitioners through complex customer, technical, competitive, organizational, and performance situations.
  • Build and share playbooks, tools, enablement, and operating mechanisms that increase productivity and consistency beyond one team.
  • Influence Product, Engineering, Support, Professional Services, Marketing, and Partners on customer requirements, product gaps, and cross-functional priorities.
  • Use artificial intelligence and automation to create one-to-many impact across enablement, execution, forecasting, customer planning, and team productivity.
  • Model and strengthen a culture of psychological safety, inclusion, accountability, continuous learning, and high performance.

Desired Qualifications

  • Experience with Databricks or comparable data and artificial intelligence platforms.
  • Experience leading across multiple segments, geographies, countries, customer portfolios, or technical practices.
  • Experience designing or improving Field Engineering, Solutions Architecture, technical sales, customer success, or similar operating models.
  • Experience building partner ecosystems and cross-functional communities of practice.
  • Experience using artificial intelligence, automation, dashboards, or other mechanisms to improve organizational scale and repeatability.

About the Company

Databricks

Builds cloud software for data analysis and AI

Databricks builds cloud software that businesses use to organize data, analyze it, and develop AI applications. Its lakehouse architecture brings the flexible storage of a data lake together with the querying and management tools of a data warehouse. Data engineers prepare and update datasets, analysts build reports, and developers train models or create applications in a shared workspace with controls over who can use the data. The platform runs on Amazon, Microsoft, and Google clouds, and customers pay for computing usage or commit to longer contracts for discounted rates. Databricks was founded in 2013 and is headquartered in San Francisco, California.

Company size
10,001+
Company stage
Late Stage VC
Total funding
$32.1B
Headquarters
San Francisco, CA
Founded
2013

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