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Microsoft

Builds workplace software, PCs and cloud services

Foundational Offers Senior Product Manager - Regulated Markets

Product ManagementConfirmed live in the last 24 hours
Full-timeRemote in USA$130.9k - $303.6k /yr

About the Job

Requirements

  • A Bachelor's degree in Business, Operations, Finance, or a related field and 10 or more years of experience in product management, program management, process management, or process improvement, or equivalent experience.
  • Understand the requirements driving government and regulated customers, including data residency, operational sovereignty, security, compliance, local personnel and access requirements, and disconnected or customer-controlled environments.
  • Demonstrate a track record in end-to-end product or offer management from ideation through launch and scale, with measurable business impact.
  • Have experience working with Customer Support or Professional Services organizations, including their operational models and customer engagement strategies.
  • Have experience bringing commercial offerings to market, including pricing, packaging, SKU or offer architecture, and incentive design.
  • Have experience partnering with engineering or data science teams to embed AI or machine-learning capabilities into products or services.
  • Have strategic analysis and problem-solving skills and the ability to manage ambiguity and deliver actionable solutions.
  • Have cross-functional collaboration skills and the ability to influence and align stakeholders across all levels.
  • Have experience presenting product strategy, roadmaps, and business outcomes to senior executives.
  • Have a deep understanding of Microsoft's solution areas: Infrastructure; Digital and App Innovation; Data and AI; Business Applications; Modern Work; and Security.
  • A Master's degree in Business, Operations, Finance, or a related field is preferred.
  • Familiarity with Microsoft Unified Support and competing offerings from AWS, Google Cloud, Salesforce, and others is a plus.

Responsibilities

  • Define the vision and business goals for offers in the regulated-market segment, emphasizing customer success, resilience, security, and AI-driven innovation.
  • Define and prioritize a multi-year regulated-market support roadmap, balancing customer demand, market opportunity, delivery feasibility, investment requirements, and business impact.
  • Simplify the portfolio by establishing clear offer differentiation and planning the transition of legacy offerings into scalable, standardized commercial models.
  • Define supported customer scenarios, environments, personnel requirements, and delivery boundaries.
  • Partner with CELA, security, privacy, and Delivery to ensure commercial commitments are supported by operational controls and validated capabilities.
  • Establish processes for evaluating new requirements and preventing unsupported customer commitments.
  • Translate customer feedback, field insights, regulatory developments, and competitive intelligence into prioritized requirements for government and regulated commercial customers.
  • Collaborate with engineering and data science teams to embed AI capabilities into product design and delivery, enhancing customer outcomes and operational efficiency.
  • Partner with engineering, Delivery, and other operations teams to translate product vision into scalable support models, consistent delivery frameworks, and global capacity planning, including Government Cloud.
  • Translate offer requirements into business requirements, entitlement, onboarding, case routing and access controls, personnel verification, tooling, and capacity plans.
  • Validate end-to-end customer scenarios through product design and user acceptance testing, and ensure readiness across supported commercial and government environments.
  • Develop and maintain market sizing, adoption forecasts, pricing, and investment cases in partnership with Finance and Delivery.
  • Evaluate cost to serve, capacity requirements, and profitability; use actual customer adoption and delivery experience to refine assumptions and prioritize investments.
  • Own the operational strategy for new and existing offerings, including customer transitions, renewals, SKU architecture, packaging, pricing, and incentives.
  • Partner with Sales, Product Marketing, and Customer Success to define target segments, customer value propositions, and routes to market.
  • Drive role-based field readiness, early-adopter customer engagement, and repeatable sales motions, with clear ownership of activation milestones and adoption outcomes.
  • Establish and manage core business processes, including taxonomy, business rules, and performance reporting.
  • Ensure adherence to the full product lifecycle with clear go/no-go checkpoints.

Desired Qualifications

  • Familiarity with Microsoft Unified Support and competing offerings from AWS, Google Cloud, Salesforce, and others.

About the Company

Microsoft

Builds workplace software, PCs and cloud services

Microsoft builds workplace software, operating systems and cloud infrastructure for consumers, businesses and government agencies, from small organizations to global enterprises. Microsoft 365 combines Word and Excel with Teams communication and Copilot AI features, while Windows runs PCs and Surface supplies the company's own computers. Azure rents computing capacity, storage and databases to build and run web applications. Microsoft also sells Xbox consoles and games, collecting revenue through software licenses, subscriptions, usage charges and product sales. Founded in 1975 by Bill Gates and Paul Allen, Microsoft is headquartered in Redmond, Washington.

Company size
10,001+
Company stage
IPO
Headquarters
Redmond, WA
Founded
1975

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