Facilities Coordinator

Welcome to Lava Island

Lava Island is an indoor play oasis where kids fly across trampolines, vanish into towering jungle gyms, dive into foam pits, and race down slides while families share pizza and celebrate birthdays in the party rooms. It is loud, bright, and full of energy.

Keeping a park like that running, and opening new ones every year, takes a lot behind the scenes. Our facilities team keeps every park repaired, stocked, and ready for the families walking through the doors.

What You're Really Keeping on Track

Every repair and every new park starts with an order: a part for a park that needs a fix, a vendor to schedule, a work order to send, or the long list of equipment and supplies a new park needs before opening day. With parks across the country and more opening every year, those orders add up fast. You are the person who keeps them moving.

You will start by supporting our operating parks, placing orders, scheduling vendors, and tracking work orders while you learn our parks and vendors. From there, you will take on ordering for new park openings, which will grow to about half of your role. Get it right and parks get what they need on time, new parks open fully stocked, and nothing falls through the cracks. You don't need a maintenance background. You need to be organized, curious, and great at following through.

Why You'll Love Working at Lava Island

• Be the hub. You keep the facilities and opening teams connected to every park, vendor, and order.
• Help open new parks. Your orders are part of every new park that opens its doors.
• Learn as you go. We'll teach you the parts, equipment, and vendors; you bring the organization.
• A role that grows. The role builds over time, from operating park support to new park procurement.
• Billings home base, in office with a predictable weekday schedule.
• Medical, dental, and vision coverage, plus employee perks.

What You'll Do

You will handle the ordering, scheduling, tracking, and coordination behind our facilities program and new park openings.

Order what parks need

• Place approved orders for facilities and maintenance parts, supplies, and equipment for our parks.
• Gather quotes and compare pricing.
• Track shipments and deliveries, and confirm everything arrived.

Stock new parks for opening day

• Place approved orders for new parks from our master order list.
• Track lead times and deliveries so everything arrives ahead of opening.
• Coordinate delivery timing with our opening and setup teams, and catch and flag shorts, damage, and backorders right away.

Keep requests moving

• Help create and update maintenance tickets in our ticketing system.
• Send work orders and requests to our construction and playground equipment teams, and track them to completion.
• Follow up on open items and keep parks informed.

Schedule and coordinate

• Schedule recurring vendor services across our parks.
• Coordinate vendor dates and access with park leaders.
• Help plan our field technician's park visits so the right parts are ready.

Track the details

• Keep the preventive maintenance schedule current and flag anything overdue.
• Accurately track and record purchases and transactions in our expense system.
• Track inventory, and code and route invoices.
• Track spend by park and by new park opening.

Who We're Looking For

This is a great seat for an organized coordinator who likes keeping a lot of moving pieces on track. The people who do well here are:

• Organized. You keep orders, tickets, and schedules straight across many locations.
• Detail-driven. You get part numbers, quantities, and addresses right the first time.
• A planner. You watch lead times and deadlines and raise issues early.
• Persistent. You follow up until every order and request is closed.
• Friendly and clear. You communicate well by phone and email with vendors and park teams.
• Quick to learn. Facilities terms and equipment are new to you? You pick them up fast.

What You'll Need

• 1 or more years of experience in an administrative, coordination, purchasing, customer service, or similar role.
• Strong organization and follow-through.
• Comfort tracking and recording a high volume of transactions accurately.
• Comfort with email, spreadsheets, and online ordering. We work in Microsoft 365 and Outlook.
• Clear, professional communication by phone and email.
• Ability to pass a background check.

Nice to have

• Purchasing, procurement, or facilities administration experience.
• Experience with high-volume or project-based ordering, such as store openings, build-outs, or events.
• Experience with ticketing or work order systems.
• Experience supporting a multi-location business.

A full job description will be shared and walked through with you during the process, so you have the complete picture before moving forward.

Ready to Keep the Parks Running Smoothly?

If you love being organized, following through, and being the person everyone counts on to get it handled, we want to meet you. Apply today.