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Datamark

BPO and contact center services provider

Bengali Language Interpreter

Translation & InterpretationConfirmed live in the last 24 hours
Full-timeMumbai, Maharashtra, India

About the Job

Requirements

  • A high school degree or equivalent is required.
  • Native fluency in English and Bengali is required.
  • B2/HSK4 certification is required.
  • Advanced skills in the cultural dynamics of language, including cultural implications and idiomatic expression, are required.
  • Strong listening, retention, and note-taking skills are required to maintain accuracy.
  • Ability to concentrate, remain detached from conversations, and remain neutral and objective is required.
  • Ability to explain cultural concepts to avoid miscommunication when permitted or requested by the client is required.
  • Applicants must be comfortable with rotational shifts, including night shifts.
  • Applicants must maintain internet access for work-related electronic communication.

Responsibilities

  • Render correct concepts and meanings between Bengali and English while preserving complexity, clarity, tone, style, grammar, and syntax.
  • Provide strict renditions of messages, including every detail of the conversation, and be prepared for challenging calls at any time.
  • Use clear enunciation and pronunciation, a professional voice, polite expression, and customer service skills.
  • Follow client instructions, manage the flow of calls without taking over, and avoid interacting with limited-English speakers without the client's permission.
  • Remain calm during calls when a primary speaker is incoherent or upset, especially in emergency situations.
  • Remain punctual and available during scheduled work hours.
  • Perform other duties as assigned.

About the Company

Datamark

BPO and contact center services provider

DATAMARK provides business process outsourcing and contact center services for large enterprises, including Fortune 500 firms and government agencies. It handles front-office work like omnichannel, multilingual customer care and technical support, plus back-office tasks such as digital mailroom, data capture, document processing, and finance/accounting support, operating 24/7 from centers in the US, Mexico, and India. It differentiates itself with long client relationships, a global delivery network that includes nearshore and offshore options, and proprietary tools like DataScribe that transcribe and summarize calls to boost agent productivity, all guided by Lean Six Sigma process improvements. Its goal is to help clients cut costs, streamline operations, and achieve scalable, reliable, multilingual support.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
El Paso, TX
Founded
Not listed

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