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Chelsea Hospitality Group

Shift Lead

Food & Beverage Operations ManagementPosted on Nov 11
Part-timeMorristown, NJ, USA$19 - $21 /hrIn-person

About the Job

Requirements

  • Customer service or hospitality experience is required.
  • At least 1 year of café, coffee shop, or quick-service experience is required.
  • Barista skills, including espresso preparation and milk steaming, are required.
  • Availability for early mornings, evenings, and weekends is required.

Responsibilities

  • Cultivate a welcoming and inclusive environment for guests and employees, ensuring customer interactions reflect the organization’s quality, sustainability, and community-connection values.
  • Keep the café clean and well-stocked, ensure inventory meets customer and staff needs, execute the cycle of service, and assist the team as needed.
  • Stay up to date with health and safety standards.
  • Develop knowledge of coffee and food offerings; lead by example in in-store and digital order fulfillment.
  • Open or close the café and lead the team on shift.
  • Prepare espresso drinks and food to established standards.
  • Keep service lines moving and coach baristas during the shift.
  • Handle guest concerns and keep the café clean and stocked.
  • Manage cash, deliveries, and shift paperwork.
  • Run and work community events in and outside the café.

Desired Qualifications

  • Previous barista knowledge is a plus.

About the Company

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