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Transcarent

Transcarent

On-demand medical access and delivery

Product Management Intern - Member Engagement

Summer 2026Posted on 2/25/2026
No salary listed
Internship
Master's
Remote in USA
Remote

About the job

Requirements
  • Rising junior, senior, or master's candidate in Computer Science, Business, or a related technical field
Responsibilities
  • Shape part of the personalization and engagement strategy by focusing on a defined area of engagement to identify feature opportunities, size the opportunity, and assess cost and level of effort
  • Own a project from start to finish by scoping and driving a product initiative through discovery, development, and launch, writing the user stories, specifications, or product requirement documents that engineering builds against
  • Research and analyze by interviewing customers, assessing the competitive landscape, and digging into usage data and product metrics to surface insights and make evidence-backed recommendations
  • Collaborate and communicate by working closely with engineering, design, data science, and marketing, and presenting findings and recommendations to senior leadership
  • Learn directly from the experts by having a formal mentor on the team guiding you throughout the internship

About the company

Transcarent runs a digital health platform for individuals, families, and employers, offering 24/7 access to doctors via chat, personalized care guidance from health concierges, and doorstep medication delivery. Members join through employer plans or directly, then use the app or website to chat with doctors within 60 seconds, receive tailored care help, and order medicines to be shipped to their home. It differentiates itself by pairing immediate medical access with concierge support and cost transparency, supported by subscription options for employers and premium plans for individuals. The goal is to make healthcare less confusing, simpler to navigate, and more affordable by delivering easy access to care, trusted guidance, and clear information.

Company Size

501-1,000

Company Stage

Series D

Total Funding

$424M

Headquarters

San Francisco, California

Founded

2020

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Simplify's Take

What believers are saying

  • On April 24, 2026, Transcarent added SmithRx for real-time pharmacy pricing transparency.
  • On January 6, 2026, it launched voice scheduling, symptom checking, and memory-engine AI.
  • CNBC said Transcarent served over 20 million patients after the Accolade deal.

What critics are saying

  • June 2026 layoffs show post-merger integration pressure and cost cuts.
  • Revelio Labs put Transcarent's March 2026 headcount at 2,340, down 20.1% from 2023.
  • If WayFinding proves no claims savings, employers will cancel subscriptions by 2027.

What makes Transcarent unique

  • Transcarent's WayFinding combines generative AI, 24/7 doctors, and human navigation in one workflow.
  • The 2025 Accolade merger gave Transcarent advocacy, virtual primary care, and expert opinions.
  • Its transparent pharmacy ecosystem includes SmithRx, Capital Rx, Amazon Pharmacy, and Cost Plus Drugs.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Company Match

Unlimited Paid Time Off

Paid Vacation

Mental Health Support

Wellness Program

Growth & Insights and Company News

Headcount

6 month growth

5%

1 year growth

1%

2 year growth

0%
Yahoo Finance
Aug 25th, 2026
Transcarent launches bundled payment model for cancer therapies, offering $150K savings

Transcarent has launched a bundled payment model for bispecific T-cell engager (BiTE) and CAR T cancer therapies through community providers. The model aims to reduce costs and improve access to advanced cancer treatments, which typically cost hundreds of thousands of dollars and are often limited to academic medical centres. The initiative expands Transcarent's Centres of Excellence programme by partnering with high-quality regional and community providers. This allows patients to receive treatment closer to home whilst giving employers more predictable healthcare costs. According to Transcarent president Snezana Mahon, the model could generate savings of up to $150,000 per case. The platform connects members to leading oncology providers across academic medical centres, NCI-designated cancer centres, and community-based care sites for complex cancer services including surgery, radiation, infusions, and immunotherapies.

PR Newswire
Jun 30th, 2026
SmithRx partners with Transcarent to bring real-time prescription cost intelligence into benefits navigation

SmithRx, a modern pharmacy benefits manager, has partnered with Transcarent to integrate prescription drug cost intelligence into Transcarent's WayFinding platform. The integration provides employees with real-time prescription cost estimates, pharmacy comparisons and lower-cost alternatives whilst giving employers visibility into drug spending. SmithRx's Drug Pathways Engine uses AI-powered technology to identify lower-cost medication options by analysing pricing data, plan rules and clinical criteria. The company works through directly contracted pharmacies and offers platform-based pricing, where every client receives identical pricing for medications. SmithRx reports average pharmacy benefit savings exceeding 20% and average per member per month savings of $37 across its client base. The partnership enables real-time pharmacy guidance within Transcarent's broader healthcare navigation experience, connecting medication decisions to related health resources and employer-sponsored benefits.

Business Wire
Jun 3rd, 2026
Transcarent names Anjali Jameson chief product officer to lead AI-powered healthcare platform

Transcarent, an AI-powered health and care platform, has appointed Anjali Jameson as Chief Product Officer. She will lead product strategy and innovation, focusing on using agentic AI embedded in Transcarent's WayFinding platform to improve care experiences for self-insured employers whilst reducing costs. Jameson brings extensive experience from building digital health products at Zipongo, Rally Health, UnitedHealth Group, Amazon/One Medical and Apple. She has led product and technology teams focused on scaling consumer healthcare experiences and leveraging AI to create personalised, connected healthcare solutions. In her new role, Jameson will oversee the WayFinding platform, which guides users through the healthcare system. Transcarent serves over 1,700 employers and health plans, supporting 21 million members.

Business Wire
Mar 17th, 2026
Transcarent partners with Bluespine to tackle $300B healthcare fraud with AI-powered payment integrity

Transcarent has launched a payment integrity category in its Experience Store through a partnership with Bluespine, an AI-driven health technology company. The initiative aims to help self-insured employers detect overbilling and reduce waste in healthcare spending. Fraud, waste and abuse account for an estimated 3% to 10% of total US healthcare spending, representing over $300 billion annually. Unlike traditional audits that review limited claim samples, Bluespine analyses 100% of medical and pharmacy claims using AI to identify overpayments, policy violations and billing errors. The platform supports both prepayment review and post-payment recovery, validating claims against employers' specific plan documents, coverage exclusions and negotiated rates. Every identified issue is documented with clear evidence tied to plan language or billing guidelines, enabling streamlined recovery without disrupting member experience.

Business Wire
Jan 9th, 2025
Transcarent To Acquire Accolade

Transcarent, the One Place for Health and Care, and Accolade (NASDAQ:ACCD), a leader in health advocacy, expert medical opinions, and primary care, an

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