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Kaiser Permanente

Integrated healthcare provider and payer platform

Nurse Director - Cardiovascular/Procedural Services

Nursing & Frontline Patient CareUpdated on Nov 13
Full-timeHillsboro, OR, USANo salary listedIn-person

About the Job

Requirements

  • Minimum seven years of experience in patient care delivery.
  • A Bachelor of Science in Nursing (BSN) and a minimum of seven years of experience in business operations, clinical health care, or a directly related field.
  • Minimum two years of experience managing operational or project budgets.
  • Minimum two years of experience in a leadership role with direct reports.
  • Basic Life Support certification is required at hire.
  • An Oregon Registered Nurse license is required at hire.

Responsibilities

  • Establish best-practice models, perform strategic planning, and design patient care delivery systems and practice standards across several locations.
  • Lead investigations of patient, family, and member concerns regarding patient care and services.
  • Partner with physicians, outside healthcare providers, and other health care team members to achieve optimal and safe patient care across the continuum.
  • Manage clinical resource needs to ensure appropriate assignment and utilization; evaluate equipment, supplies, and medications; and assume accountability for patient and employee safety.
  • Maintain clinical expertise, provide clinical supervision, and maintain the competency and licensing necessary to direct care in the unit; delegate tasks aligned with scope of practice and perform clinical duties as required.
  • Collaborate with Nursing Clinical Practice to ensure assistants and staff provide high-quality care and comply with the Nursing Practice Act, The Joint Commission, and federal, state, and local requirements.
  • Prepare individuals for growth and advancement; build collaborative networks; solicit and act on performance feedback; set goals; provide feedback and coaching; and foster performance improvement.
  • Oversee recruitment, selection, and talent development; ensure performance management guidelines and expectations support business needs; share organizational best practices; motivate and empower teams; align resource plans with business objectives; and guide difficult decisions.
  • Oversee the operation of multiple department units, identify member and operational needs, ensure work assignments are completed, translate business strategy into actionable requirements, and ensure products and services meet member expectations and organizational strategies.
  • Gain cross-functional support for business plans and priorities; make decisions; set standards; measure progress; resolve escalated issues; communicate goals; analyze resources, costs, and forecasts; prioritize and distribute resources; remove performance obstacles; and develop contingency plans.
  • Direct hospital administrative functions supporting patient care, including approving timelines, working with stakeholders on strategies to identify business-value factors, developing and reviewing reports and workflows, directing department responses, and taking accountability for department performance targets.
  • Champion operational initiatives and direct program, service, and systems development; align workplace and patient safety, human resources, labor relations, training and development, and quality and risk management programs with organizational mission and values.
  • Direct survey-readiness activities, including mock rounds and mitigation of compliance issues; review audit documentation, information, and reports; oversee budgets for assigned areas; and ensure financial performance meets expectations.
  • Manage care delivery operations and programs in a 24/7 environment; partner with physicians and clinical leaders on care-delivery initiatives; and oversee related workstreams.
  • Oversee development and implementation of long-term plans, policies, and data-gathering and analysis processes that align with guidelines and regulations; drive cross-functional patient-management solutions; and align hospital resources for appropriate assignment and utilization.
  • Direct multidisciplinary hospital teams and hold them accountable for performance; oversee emergency preparedness program design; adjust emergency and recovery plans; and ensure managers and staff are trained on response expectations.
  • Provide strategic direction to project teams, ensure initiatives are implemented with equitable resource distribution and delivery against objectives, and oversee teams delivering nursing services and patient care in alignment with cost, quality, clinical, and utilization standards.
  • Direct operational and technology-process improvements through strategic projects addressing issue remediation, quality, service, affordability, and operating efficiency.
  • Define standards for clinical teams to identify root causes of escalations, recommend and implement solutions to improve operating-system processes, and address quality and safety issues.
  • Drive strategic plans for integrated services across the continuum of care and consult senior and executive management on performance metrics for strategic improvement projects.
  • Develop and implement strategies for continuous improvement in the quality and safety of clinical practices, services, and operations for patients and staff.
  • Hold managers accountable for compliance with legal and regulatory requirements, including the Nursing Practice Act, The Joint Commission, and applicable federal, state, and local requirements.
  • Establish and monitor outcome objectives and oversee systems, processes, and methods to evaluate and improve patient care within the department and across the continuum of care.

Desired Qualifications

  • Certification in Executive Nursing Practice (CENP) from the American Organization for Nursing Leadership (AONL).
  • Nurse Executive Certification (NE-BC) or Nurse Executive Advanced Certification (NEA-BC) from the American Nurses Credentialing Center (ANCC).

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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