Product Manager CRM
About the job
- Higher education in computer science, digital marketing, or equivalent.
- Confirmed experience in product management.
- Expertise with customer relationship management tools, front-office tools, or customer-relationship business tools.
- Mastery of Product Discovery methodologies and complex needs gathering.
- Ability to coordinate multiple Product Owners simultaneously.
- Experience in information-system convergence programs or digital transformation.
- Professional English proficiency for international exchanges.
- Ability to model business processes and identify standardization opportunities.
- Ability to champion a vision and unite multidisciplinary teams around a shared project.
- Strong focus on business value creation and user experience.
- Define and champion the target vision for the group CRM by organizing needs collection across countries, subsidiaries, business functions, call centers, and other entities.
- Analyze existing processes, identify areas of convergence, and propose harmonized target processes compatible with a single CRM.
- Develop an ROI-oriented roadmap and represent user needs, with a strong focus on productivity.
- Coordinate the work of more than ten Product Owners while ensuring overall CRM functional consistency and alignment between business teams and IT.
- Arbitrate between group-wide standardization and the local requirements of international entities.
- Establish performance indicators for adoption and ROI and contribute to strategic program decisions.
- Knowledge of scaled product organizations, SAFe, or Agile at scale.
About the company
NEXTON plans and builds digital projects for large French companies and online businesses, combining digital strategy with software development and marketing. Its teams cover product management, user-experience design, agile delivery and data work, and build websites, mobile applications and customer communications. Clients pay for specialist consultants assigned to their teams or for projects delivered by NEXTON's own agency. The agency combines designers, developers and marketing specialists to handle projects from planning and interface design through development and delivery. Founded in Paris in 2011, NEXTON is headquartered there at 5-7 rue Saint-Fiacre and operates across France.
Company Size
N/A
Company Stage
N/A
Total Funding
N/A
Headquarters
Paris, France
Founded
2011
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Simplify's Take
What believers are saying
- NEXTON recruits entirely on permanent employment contracts, providing a salaried path into client assignments.
- NEXTON consultants joined client Veolia at Google's enterprise-AI event in March 2026, studying tools alongside customer teams.
- NEXTON's client portfolio spans rail, telecom and insurance through SNCF, Orange and AXA.
What critics are saying
- NEXTON's Montpellier Java role pairs new banking features with incident analysis and corrective maintenance, per October 2026 posting.
- French demand exposure: Numeum reported 1.8% contraction for 2025 IT services in December 2025; NEXTON's six offices are French.
- NEXTON's Paris customer marketing lead handles mobile campaigns and supervises an apprentice, per its October 2026 posting.
What makes NEXTON unique
- NEXTON runs an in-house digital factory in rural Saint-Augustin, extending project delivery beyond metropolitan offices.
- Figma lists NEXTON as a service partner for design-system implementation, migration and team training.
- NEXTON's seven employee-run communities connect mentoring, software, design, AI/data, sustainability, agile product work and sport.
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Benefits
- Commuter Benefits
- Professional Development Budget