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AdventHealth

Integrated health system delivering whole-person care

Lead Certified Medical Assistant Orthopedics Clinics

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeBolingbrook, IL, USA$21.01 - $33.61

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • At least 3 years of related work experience is required.
  • Basic Life Support CPR certification is required.
  • One of the following medical assistant certifications is required: Certified Medical Assistant from the American Association of Medical Assistants, Clinical Medical Assistant Certification, Registered Medical Assistant, National Certified Medical Assistant, Certified Clinical Medical Assistant, or Nationally Registered Certified Medical Assistant.
  • Organizational skills are required.
  • Verbal interpersonal communication skills are required.
  • Customer relations proficiency is required.
  • Proficiency in grammar and spelling is required.
  • Ability to read and comprehend written instructions is required.
  • Ability to follow verbal instructions is required.
  • Keyboarding and manual dexterity are required.
  • Proficiency in computer use, including Microsoft Outlook, Excel, Word, PowerPoint, and the internet, is required.
  • Clinical skills and knowledge specific to the specialty, including general medical assistant practices, are required.
  • Ability to adapt to changes in the work environment is required.
  • Written and verbal English communication skills for communicating effectively and professionally with patients and coworkers are required.
  • Ability to work independently and in a team environment is required.
  • Proficiency with technology software, including electronic health records, is required.
  • Ability to multitask efficiently in a fast-paced, high-patient-volume environment is required.
  • Critical-thinking skills are required.
  • Professional development through further education, maintaining certifications, and seeking leadership or preceptor opportunities is required.
  • Ability to perform data entry and prepare reports, and knowledge of medical terminology, clinical documentation, examination procedures, and protocols are required.
  • Customer service skills and knowledge of charge entry, payment collection, posting, and clinical and surgical billing requirements are required.
  • Ability to operate standard office equipment, including a computer, copier, fax machine, and scanner, is required.
  • Ability to establish and maintain effective working relationships with patients, employees, and others from diverse backgrounds is required.
  • Ability to create solutions and exercise sound judgment in emergency situations is required.

Responsibilities

  • Assess patients’ physical, psychosocial, cultural, and spiritual needs through observation, interview, review of medical records, and clinical data.
  • Evaluate patients’ responses and report them to the responsible provider to support optimal patient outcomes.
  • Contribute to the development and implementation of patient care plans in collaboration with the interdisciplinary team.
  • Perform therapeutic and diagnostic interventions, including taking vital signs, minor treatments and procedures, prevention services, pre-visit planning, post-visit follow-up, and medication refills according to protocol.
  • Promote, advocate for, and collaborate to protect each patient’s health, safety, and rights.
  • Educate patients and families by assessing health literacy, barriers to learning, readiness, needs, and ability.
  • Encourage patient engagement in healthcare partnerships using motivational interviewing, evidence-based self-management support protocols, tools, and the teach-back method.
  • Coordinate patients’ care plans and recognize patients or their designees as full partners, respecting their preferences, values, and needs.
  • Provide relationship-based care by understanding what matters most to each individual and engaging them in all aspects of care.
  • Contribute to continuous process improvement and take an active role in patient experience and satisfaction.
  • Oversee clinic staff as assigned, ensuring compliance with policies and procedures, preparing work schedules, ensuring adequate staffing, resolving clinical operational problems, managing clinical supply ordering and expenses, and conducting performance reviews.
  • Perform other duties as assigned.

Desired Qualifications

  • Lead Certified Medical Assistant experience is preferred.

About the Company

AdventHealth

Integrated health system delivering whole-person care

AdventHealth operates a nationwide network that provides whole-person health care across hospitals, physician practices, ambulatory surgery centers, outpatient clinics, home health, hospice, and digital tools. It coordinates care through an integrated system where care teams work across inpatient, outpatient, and at-home settings, supported by the AdventHealth app for scheduling, telehealth, and records. It differentiates itself with a mission-driven focus rooted in Christian heritage and a large, connected network designed to cover the full patient journey from hospital to home. Its goal is to extend the healing ministry of Christ by improving the health and prosperity of the communities it serves, offering accessible, coordinated care that addresses physical, mental, and spiritual well-being.

Company size
10,001+
Company stage
Grant
Total funding
$250K
Headquarters
Florida, United States
Founded
1973

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