Full-Time
Professional Services Sales Manager I
Posted on 3/8/2024
Enterprise work management and tracking platform
Compensation Overview
$86,400 - $129,600Annually
Mid, Senior
Remote in USA
- Five (5) years of business experience
- Minimum of 1 year of Project Management
- Ability to conduct customer workshops
- Ability to articulate and position the value proposition of the PS offerings
- Ability to assess and direct Customer needs to the appropriate PS offering(s)
- Demonstrated excellence in verbal and written communication skills, to include: needs analysis, positioning, business justification
- Ability to persuade others through presentations and written communication
- Ability to develop solution architecture and scopes of work
- Ability to travel, as needed, up to 50%
- BS degree or equivalent, advanced degree highly desirable
- Lead the services pre-sales solution discovery process with the sales team to understand the customer’s business and technical objectives, as well as, solution requirements, in order to build customer relationships, and scope Smartsheet solutions
- Provide guidance to the Sales Engineering team for the most relevant demo or POC creation
- Lead all aspects of the Professional Services technical discovery process and, advise customers on preliminary solution architecture, and construct the Scope of Work related to the developed solution architecture
- Present project SOW’s and be an integral partner to the sales account team
- Aid the sales team in uncovering additional customer needs and opportunities
- Conduct yourself as the liaison of each project engagement, providing status updates to the sales team in a pro-active cadence, through engagement closure
- Facilitate the transition, post engagement, from the Professional Services Team to Customer Success, if applicable
- Present Professional Services offerings to existing customers and new prospects
- Work collaboratively with the respective Professional Services leaders for resource planning to ensure successful knowledge transfer and onboarding of new customers
- Other duties as assigned
Smartsheet is a premier enterprise work management platform that specializes in providing flexible solutions to capture and track plans, resources, and schedules, particularly enhancing the operational capabilities of marketing and creative teams. The workplace culture fosters collaboration and allows professionals to accelerate projects effectively, facilitating speed to market. This environment is ideal for those who appreciate a structured yet adaptable way of managing workflows, making it an attractive setting for innovative problem solvers and industry leaders in business management solutions.
Company Stage
IPO
Total Funding
$149.8M
Headquarters
Bellevue, Washington
Founded
2005
6 month growth
↑ 3%1 year growth
↑ 10%2 year growth
↑ 25%Benefits
Health and wellness benefits - From sick days to mental health services, we support you. We provide company-sponsored comprehensive healthcare coverage and well-being benefit programs so you can take care of your whole self.
Time away - We want you to find time for what matters to you. We offer a variety of programs so you can recharge and reconnect, including paid time off for company holidays, vacation, volunteering, military leave, and parental bonding.
An investment in your future - We help you plan for the dreams you’re working toward. We offer every employee competitive pay, retirement contributions, stock awards, and an employee stock purchase program.
Perks and discounts - It's the details that make life easier. From discount programs and an allowance for work-related expenses, to medical concierge (U.S. only) and caregiver services, we help set you up for success both at work and outside of it.
An inclusive environment - We strive to foster a culture of belonging that is rooted in respect for all people. We believe that by celebrating diversity of voices and experiences, and by creating equitable opportunities for our team, customers, and communities, we enable people to do and be their best.
Continuous learning - We know that when you’re growing, so are we. That's why we provide opportunities to develop on the job through internal mobility, virtual learning, and a variety of development programs.