Sr. Product Designer

Our Journey at Keep

At Keep, we embarked on a mission with a powerful question: Why hasn’t the banking experience caught up with the rapid pace of technology?

This continues to fuel our passion for reshaping the Canadian fintech landscape. We provide businesses with a comprehensive suite of cross-border banking services, offering everything from credit cards to deposit accounts, currency conversions, and revenue financing.

With a team of seasoned global startup veterans with successful exits, Keep is committed to leading the charge as Canada’s next-generation fintech institution. Backed by VCs in the fintech sector, we’re racing ahead, expanding our reach and impact like never before.

About the Role

Join us at Keep as a Sr. Product Designer, where your design expertise will directly shape the future of cross-border banking solutions. You’ll lead the design vision and execution for our suite of financial services, ensuring our products are user-centric, visually compelling, and seamlessly integrated into our customers’ workflows. Your role will involve improving the overall user experience while collaborating closely with cross-functional teams to ensure alignment between design, product, and engineering.

Who We’re Looking For

• 5+ years of experience in design and product management, with a portfolio showcasing your design process and outcomes.

• Proficiency in design tools sulikeketch, Figma, or Adobe Creative Suite.

• Strong understanding of user-centered design principles and methodologies.

• Experience conducting user research, usability testing, and user feedback analysis.

• Strong communication skills and ability to collaborate effectively with cross-functional teams.

• Passion for design and desire to create delightful user experiences.

• Startup experience preferred

Key Responsibilities

• Collaborate with Product Managers: Improve the overall design process and ensure smooth coordination between teams.

• Ensure Design Quality: Maintain high standards of design quality and consistency across all projects.

• Solve UX Challenges: Identify and resolve user experience issues to enhance the product’s usability and performance.

• Facilitate Cross-Team Collaboration: Implement effective handoffs between Product, Design, and Engineering for smooth execution.

• Lead UX Research: Conduct research and gather customer feedback to inform and guide design decisions.

• Manage the Design System: Oversee the design system, ensuring its accurate implementation and evolution across projects.

Why You Should be Excited About This Role

• Play a pivotal role in shaping the future of Canadian fintech by driving key financial strategies and initiatives that fuel our growth.

• Lead a high-impact function with visibility across the organization, working closely with senior leadership to influence strategic direction.

• Collaborate with diverse teams across the company, gaining a comprehensive view of our operations and contributing to the success of cross-functional initiatives.

• Be part of a dynamic, innovative environment that values continuous improvement and where your contributions will directly impact the way businesses utilize cross-border banking solutions.

• Join a passionate team that fosters a culture of innovation, collaboration, and professional growth, allowing you to continuously evolve and take on new challenges.

Why Join Keep?

• We’re obsessed with investing in data-driven solutions and cutting-edge technologies.

• Be a part of a team that’s rewriting the playbook for the Canadian fintech industry.

• Data is the fuel for our growth engine, and you’ll be in the driver’s seat shaping our data strategies.

• Embrace a fully inclusive and remote-friendly company culture that values diversity and work-life balance.

• Help us bring modern banking solutions to businesses, reshaping the banking experience for our customers.

Why This Might Not Be a Good Fit

• If you’re a stickler for a highly structured environment with constant hand-holding, you might find our culture of autonomy and trust a bit different.

• If you’re more of a slow-and-steady-wins-the-race kind of person, our fast-paced, dynamic environment might be a bit of a rollercoaster.

• Given the nature of our industry and our rapid growth, ambiguity and uncertainty are all part of the ride. If you prefer clear-cut structures or roles, you might find our dynamic environment a bit too adventurous.

• Collaboration is the heartbeat of Keep, and if you prefer to work in your own little bubble without engaging with the wider team, you might find our approach to teamwork a tad unconventional.

What’s the Interview Process Like?

1. Portfolio review

2. People Screening to understand your experience and ensure a cultural fit

3. Technical Interview with one of our Senior Software Engineers

4. UX Design Challenge with our CTO

5. Dive into a Project Presentation, where you’ll showcase your skills through a comprehensive project

6. References

7. Offer 🎉

Want to Learn More?

Head over to our webpage to discover more about us. Take a peek at our Glassdoor profile to see what our Keepers are saying, and stay tuned for exciting updates on our LinkedIn page and learn about our values and benefits on our career page.

Commitment to Diversity and Inclusion

Keep provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.