Beth Israel Deaconess Medical Center

Teaching hospital delivering patient-centered medical care

Unit Coordinator-Adult Psych

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Part-timeUnited StatesIn-person

About the Job

Requirements

A high school diploma or equivalency is required.
Verbal and written communication skills sufficient to communicate effectively and courteously with a diverse group of healthcare professionals, patients, and family or significant others.
Typing and computer skills are required.
Must be vaccinated against influenza as a condition of employment.

Responsibilities

Process and maintain patient records from admission through discharge.
Maintain statistical data when applicable.
Complete paperwork as designated by the charge nurse or Director.
Order appropriate amounts of office supplies for the floor in conjunction with the Director.
Prioritize and complete assignments within the shift.
Monitor the floor charging system and perform related functions appropriately.
Provide prompt and accurate follow-through on assignments.
Transcribe medication orders in accordance with nursing policies and legibly transcribe pertinent information.
Answer the telephone promptly and identify oneself and the department.
Present the department and oneself positively to patients, visitors, and other employees.
Maintain confidentiality of department and patient information.
Record and relay messages to appropriate individuals.
Assist in orienting new unit coordinators and staff to the clerical aspects of the unit.
Participate in professional growth and development, customer relations, hospital- or unit-based committees, organizational and unit quality processes, and comply with hospital policies and time and attendance requirements.
Identify and report safety issues to a supervisor, the Patient Safety Hotline, or through the incident reporting process; support patient safety by educating patients and families about care, encouraging them to raise concerns, and informing them how to report related issues.
Comply with hospital policies and procedures regarding absences and tardiness, provide adequate notice when calling out sick or requesting time off, and arrive and depart at appropriate times.
When directed, provide guidance and support to others as a resource, trainer, or preceptor.
Perform other duties as assigned.

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

UNIT COORDINATOR

Job Description:

ROLE AND RESPONSIBILITIES

Processes and maintains the patient record, admission through discharge.
Maintains statistical data if applicable.
Assumes responsibility to complete all paperwork as designated by the charge nurse or Director.
Responsible for ordering appropriate amounts of office supplies for use on the floor in conjunction with the Director.
Demonstrates effective organizational skills by prioritizing and completing assignments within the shift.
Monitors charging system for floor and functions appropriately.
Demonstrates ability to prioritize by providing prompt and accurate follow through.
Transcribes medication orders as nursing policies dictate.
Legibly transcribes all pertinent information.
Promptly answers the telephone identifying self and the department.
Presents department and self in a positive manner to patients, visitors and other employees.
Maintains confidentiality of department and patient information at all times.
Records and relays messages to appropriate individuals.
Assists in orientation of new unit coordinators and staff to the clerical aspects of the unit.
Meets professional accountability regarding individual professional growth and development, customer relations, confidentiality, participation in hospital/unit based committees, follows hospital policies, participates in Quality processes both organizational and unit based, and time and attendance.
Other Duties as Assigned
Completes other duties as assigned

ORGANIZATIONAL EXPECTATIONS

PATIENT SAFETY

Incorporates Patient Safety Goals in daily work and identifies and reports safety issues to supervisor, Patient Safety Hotline, and/or through the incident reporting process. Supports a culture of patient safety by educating patients and families on the care they are receiving, encouraging them to voice their concerns and informs them how to report related issues.

ATTENDANCE & PUNCTUALITY

Adheres to the hospital's policies and procedures regarding absences and tardiness.

Provides adequate notice when calling out sick and requesting time off

Arrives and departs from work at appropriate time.

LEADERSHIP CAPABILITIES

At times and when directed, may provide guidance and support to others while acting as a resource, trainer and/or preceptor.

JOB REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Reasonable accommodations may be made to enable the individual to perform the essential functions.

Communication

Must possess verbal and written skills to communicate effectively and courteously with a diverse group of professional and non-professional members of the health care team, patients and family/significant others. Typing/computer

Minimum Education

High School Diploma or Equivalency

Pay Range:

$19.50 - $26.24

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

About the Company

Beth Israel Deaconess Medical Center

Teaching hospital delivering patient-centered medical care

Beth Israel Deaconess Medical Center (BIDMC) serves as a teaching hospital in Boston affiliated with Harvard Medical School, offering a wide range of medical services across inpatient, emergency, outpatient, and urgent care. Its care model centers on delivering high-quality medical treatment to patients, supported by patient access initiatives like OpenNotes, which lets patients view clinicians’ notes online to improve understanding and engagement in their care. The hospital also supports education and research through its affiliation with Harvard, attracting funding for studies and training programs. BIDMC differentiates itself through its patient-centered approach, active patient engagement tools, and a broad network of urgent care centers and outpatient services that extend access to healthcare. The goal is to provide comprehensive, accessible, evidence-based medical care while advancing medical education and research.

Company size: 10,001+
Company stage: Grant
Total funding: $5.4M
Headquarters: Boston, MA
Founded: 1996

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