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Emory University

Private research university in Atlanta, GA

Social Worker LCSW - Ambulatory

Case Management & AdvocacyPosted on Nov 11
Full-timeAtlanta, GA, USANo salary listed

About the Job

Requirements

  • A Master’s in Social Work from an accredited institution is required.
  • At least 3 years of relevant social work experience is required.
  • LCSW licensure is required for positions in this classification.
  • Experience in an acute care or post-acute care setting is desired but not required.
  • ACM or CCM certification is preferred.
  • The role requires the ability to lift up to 50 pounds, carry objects up to 25 pounds, stand and walk occasionally to frequently, sit occasionally, and perform close eye work involving computers, typing, reading, and writing.
  • The role may involve exposure to blood-borne pathogens, bio-hazardous waste, chemicals, gases, fumes, vapors, communicable diseases, electrical shock, floor surfaces, hot or cold temperatures, indoor or outdoor conditions, latex, lighting, patient care or handling injuries, radiation, and shift work; personal protective equipment, including respirators, may be required.

Responsibilities

  • Acknowledge and appropriately prioritize referrals from interdisciplinary team members, patients, and families, and enter initial chart documentation within eight business hours of receiving a consult.
  • Attend and actively participate in Trials and interdisciplinary team meetings to screen for high-risk patients, obtain and share information, identify appropriate length of stay per DRG, advance the patient’s plan of care, resolve barriers, and coordinate safe and appropriate discharge to the proper level of care within the appropriate time frame.
  • Provide quality service efficiently to transition patients to the appropriate level of care within the target length-of-stay time frame.
  • Update the clinical team about discharge destination and the anticipated discharge date and time.
  • Attend and actively participate in Triad Data Meetings and Team Meetings to identify and address system trends and barriers to efficient patient care.
  • Collaborate with insurance case managers and community care providers, initiate referrals to appropriate community resources, and maintain working knowledge of Medicare, Medicaid, and private payer regulations and processes.
  • Maintain broad knowledge of patient resources and options across levels of care, facilitate efficient access and movement between levels of care, and coordinate inter-facility transfers to the appropriate level of care.
  • Ensure safe and timely discharge, with proper documentation and verbal reports shared with receiving facilities or agencies.
  • Protect the confidentiality of patient information and comply with hospital and departmental policies for handling and disclosure.
  • Manage department patient-care funds responsibly and explore viable options before requesting use of funds.
  • Assess patients and their support systems to identify potential needs, determine the appropriate level of care for discharge planning, and identify necessary interventions.
  • Evaluate the family, home environment, and financial situation to develop a safe and viable plan of care.
  • Provide patients and families with counseling and education about discharge planning and community resources.
  • Provide supportive counseling to patients, families, and significant others experiencing anxiety or stress due to illness, injury, or physical limitations.
  • Coordinate and facilitate goal-oriented family meetings.
  • Evaluate, coordinate, and act in accordance with current laws and hospital policies for reporting suspected child, disabled adult, or elder abuse or neglect.
  • Cover for colleagues as requested and communicate patient-care status and plans thoroughly to ensure continuity of service; prepare covering colleagues in advance of planned absences.
  • Build and maintain cooperative relationships with professionals, physicians, patients, family members, and community agency representatives.
  • Seek guidance from supervisors and colleagues when needed and escalate cases appropriately.
  • Interact professionally and with care and customer-service focus with patients, families, peers, medical team members, and community agency representatives.
  • Support and participate in multidisciplinary patient and family education and care planning with the healthcare team.
  • Develop educational materials and programs for the assigned patient population and to meet the education needs of the medical team and social work peers.
  • Pursue professional development opportunities through local, regional, and national forums in collaboration with a supervisor.
  • Participate in professional organizations to establish a resource network and maintain knowledge of current practices, trends, and developments.
  • Serve as a professional resource for colleagues inside and outside the organization and provide community education as needed.
  • Document accurately, thoroughly, and on time in accordance with departmental policy, including assessments, ongoing contacts, and final discharge plans with the patient’s transfer level of care.
  • Complete paperwork and computer documentation to ensure continuity of care, accurate reimbursement, and regulatory compliance.
  • Obtain and communicate information using available computer applications, including Healthquest, EeMR, Groupwise, Social Services Lotus Notes Database, and the internet.
  • Review and interpret Length of Stay Data Reports and Patient Satisfaction Survey Reports to improve service delivery and meet organizational goals.
  • Complete additional assignments and projects as directed by department leaders.

Desired Qualifications

  • Experience in an acute care or post-acute care setting.
  • ACM or CCM certification.

About the Company

Emory University

Private research university in Atlanta, GA

Emory University is a private research university in Atlanta, Georgia, comprising nine schools and colleges alongside Emory Healthcare.

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