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IHG

Global hotel company

Houseperson

Janitorial ServicesPosted on Nov 10
Full-timeSouth Carolina, USA$17.75In-person

About the Job

Requirements

  • Basic reading, writing, and math skills are required.
  • The role requires carrying or lifting items weighing up to 75 pounds and pushing or pulling items weighing up to 300 pounds.
  • The role requires frequently standing and moving about the facility.
  • The role requires frequently handling objects and equipment to maintain the facility.
  • The role requires frequently bending, stooping, and kneeling.
  • The role may require driving in the performance of duties.
  • Communication skills are used significantly when interacting with guests and employees.
  • Reading and writing abilities are used often when reading assignments and completing checklists.
  • The role may require working nights, weekends, and/or holidays.

Responsibilities

  • Assist room attendants with heavy items such as mattresses and linens, and deliver linens and other supplies to room attendants.
  • Remove dirty linen from assigned room attendants’ carts and closets and transport it to the laundry.
  • Maintain the cleanliness and organization of floor closets and vending areas, remove trash, wipe down shelves and counters, sweep and wax floors, and store items from floor closets in appropriate areas.
  • Respond to guests’ requests, such as delivering housekeeping supplies including linens and cots, in a timely and efficient manner.
  • Clean designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas on assigned floors.
  • Report needed repairs or unsafe conditions to a supervisor.
  • Respond to guest complaints and ensure corrective action is taken to achieve guest satisfaction.
  • Monitor and control supplies and amenities, and minimize waste in housekeeping areas.
  • Promote teamwork and quality service through daily communication and coordination with other departments.
  • Collect newspapers and other items for recycling as needed.
  • Assist with deep-cleaning projects as needed.
  • Assist with other duties as assigned.

Desired Qualifications

  • Some housekeeping experience is preferred.
  • The ability to speak English is preferred.

About the Company

IHG

Global hotel company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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