Vehicle Readiness Associate

About Clutch:

We’re on a mission to reinvent the way people buy, sell, and own cars. Are you game?

Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car buying and selling experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that’s just the beginning.

Named two years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and also awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing team.

Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. To learn more, visit clutch.ca.

About the Role:

Clutch is looking for a Vehicle Readiness Associate to join our Vehicle Quality-Readiness (VQR) team at our location in Mississauga! You could be a good fit if you are hardworking, organized, and driven, with a keen attention to detail. In this position, you will play a key role in ensuring newly acquired vehicles are inspected, prepared, and ready to be listed for customers.

What You’ll Do:

• Conduct pre-trip and post-trip inspections to ensure vehicle condition and report any damage or visual issues.

• Maintain a clean and orderly vehicle, both interior and exterior.

• Adhere to all traffic laws and company safety policies while operating vehicles.

• Provide excellent customer service during interactions, ensuring a professional and courteous demeanor.

• Flexibly respond to changing schedules and assignments, including weekends or extended hours if required.

• Support the Detail and Inspection teams with extra support if required. 

• Support the VQR team in ensuring vehicles meet Clutch’s quality standards and are ready for the next stage of the process.

• You will be required to wear CSA-approved safety footwear (green triangle, Grade 1) and other required PPE when on the job, and in other designated areas. Clutch will supply PPE and partial reimbursement toward the purchase of approved footwear.

We’re Looking For:

• Education: High school diploma or equivalent.

• Experience:

  • 1+ years of experience transporting vehicles.

  • Comfortable driving longer distances.

  • Automotive experience and a passion for cars, with the ability to work in a fast-paced environment.

• License: A valid G Driver’s License in Ontario.

• Driving Record: 3 years of clean driving history with no major infractions.

• Background Check: Clean criminal background check.

• Work Authorization: Legally authorized to work in Canada.

• Availability: Minimum of 40 hours per week, with overtime as needed.

Why You’ll Love It at Clutch:

• Autonomy and ownership: Opportunity to take ownership of your work and contribute to improving processes.

• Help shape the future of car buying and selling in Canada by contributing to vehicle quality and customer experience.

• Play an important role in preparing vehicles for listing and supporting Clutch’s continued growth.

• We are dedicated to attracting and retaining top talent with competitive compensation packages.

• Above-market health and dental benefits.

Employment Type:

• New, Permanent Full-Time

Compensation & Benefits:

• Wage: $20 per hour.

• Benefits: Comprehensive benefits plans include healthcare, dental care, vision care, prescriptions, life insurance, and dependent coverage, starting on day one. Applicable to permanent full-time employees.

• Pay decisions reflect objective criteria, including skills, performance, market benchmarking, responsibilities, and working conditions.

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email [email protected].