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AstraZeneca

Global pharmaceutical company developing prescription medicines

Facilities Operations & Workplace Governance Manager

Facilities ManagementConfirmed live in the last 24 hours
Full-timeBeijing, ChinaNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree or higher is required; a degree in facilities management, engineering, project management, business administration, or a related field is preferred.
  • Experience in facilities management, workplace operations, administration, space management, or project delivery is required, including the ability to independently coordinate multiple suppliers and cross-functional stakeholders.
  • Manager-level candidates should have mature experience in workplace strategy, budgeting, risk decisions, and team management.
  • Skills in project management, issue resolution and closure, data analysis, budget and cost management, supplier performance management, employee communication, and management reporting are required.
  • Strong spoken and written Chinese and English are required to support cross-regional or global collaboration.
  • Proficiency with Microsoft 365 is required, including the ability to use Excel, PowerPoint, and Teams for data analysis, operational tracking, and management reporting.

Responsibilities

  • Oversee daily services at the global R&D Beijing strategic center, including reception, cleaning, security, plants, beverages, office supplies, meeting and event support, visitor reception, courier services, gym facilities, and keys and locks.
  • Coordinate facility-equipment repair and maintenance, fire protection and special-equipment operations, and on-site issues involving landlords, property managers, and suppliers.
  • Establish daily and monthly inspection processes and monthly operational reviews, documenting issues, owners, deadlines, and closure verification.
  • Develop annual workplace operations strategies, service standards, and improvement plans.
  • Make management decisions on significant operational risks, critical service disruptions, and complex cross-functional issues.
  • Promote alignment of service standards, governance mechanisms, and best practices across regional or multiple sites.
  • Organize the space-management committee, inspections, and monthly operational reviews; prepare agendas and materials, record decisions, and track actions.
  • Conduct workplace-capacity analyses, gather departmental needs, and manage allocation and utilization of workstations, lockers, meeting rooms, and shared spaces.
  • Manage meeting-room booking rules, utilization monitoring, resource optimization, and workplace standards and usage rules.
  • Represent facilities management in cross-functional management and coordination at the R&D site.
  • Develop medium- and long-term workplace strategies, capacity plans, and principles for allocating space resources.
  • Lead significant site-level space changes and resource-conflict decisions, supporting organizational development, business expansion, and multi-site planning.
  • Establish cross-functional workplace-governance mechanisms and drive execution of key decisions.
  • Establish and manage employee-feedback channels such as email, Teams, and whiteboards, with defined owners, response guidance, and completion times, and ensure issues are closed out.
  • Plan and deliver new-workplace pilots, employee-experience activities, new-hire tours, and workplace-use training.
  • Prepare, publish, and update relocation guides, employee FAQs, workplace-service guides, and related communications.
  • Gather employee needs and usage feedback, coordinate with relevant teams, and implement improvements.
  • Develop employee-experience and workplace-communications strategies, experience metrics, and annual improvement priorities.
  • Drive cross-department employee-experience initiatives and workplace culture while balancing business, compliance, and employee needs.
  • Set principles, communications guidance, and escalation paths for significant or sensitive employee communications.
  • Participate in handover inspections, system integration, specialized testing, defect tracking, rectification verification, documentation transfer, warranty follow-up, and operational takeover for new buildings and renovation projects.
  • Manage post-construction cleaning, air-quality testing and remediation, specialized acceptance inspections, rework, and closure verification.
  • Establish cleaning, usage, and maintenance standards for new materials, furniture, and equipment.
  • Support office relocations, expansions, adjustments, and employee move-in readiness by coordinating operational resources and communications.
  • Lead operational delivery and handover decisions for large relocations, expansions, or renovation projects.
  • Develop operational-readiness, acceptance, and handover standards; manage major project risks, critical milestones, and cross-functional dependencies.
  • Participate in workplace construction, development planning, and investment decisions, providing professional advice on operational sustainability.
  • Implement applicable local laws and regulations, global SHE standards, and company safety requirements; organize inspections, training, reporting, and hazard remediation.
  • Coordinate access control, visitors, identity verification, on-site personnel lists, entry and exit controls, contractor safety management, and protection of sensitive information.
  • Coordinate on-site facilities support for important business events, government visits, senior-level visitors, and opening ceremonies.
  • Develop and execute on-site operations, critical-service continuity, emergency-response, and exercise arrangements during special events.
  • Coordinate collaboration and communication among assistants across the global R&D Beijing strategic center, advancing SHE and space-related matters and ensuring requirements are connected and closed out.
  • Assess and make decisions on significant site-level SHE, security, and business-continuity risks.
  • Develop or approve workplace business-continuity strategies, critical-service recovery priorities, and major-incident response plans.
  • Lead cross-functional support governance for major events and high-risk scenarios.
  • Prepare business requirements and statements of work; follow purchase requisitions and purchase orders, technical clarifications, delivery acceptance, receiving, and expense reconciliation.
  • Participate in supplier technical assessments, onboarding, and ongoing management, driving improvement through key performance indicators, monthly reports, corrective-action plans, and performance meetings.
  • Manage fixed-asset registration, inventory, transfers, repairs, retirement, and disposal.
  • Support or coordinate workplace expansion strategy, business-license applications, changes, and renewals, and related cross-functional processes for the global R&D Beijing strategic center.
  • Plan annual operating-expense and capital-expenditure budgets, control costs, and prioritize resources.
  • Manage key suppliers, major contracts, and commercial strategy, leading critical technical assessments and performance decisions.
  • Manage leases, workplace expansion strategy, and business-license matters for the global R&D Beijing strategic center; coordinate regional or multi-site suppliers as appropriate.
  • Coach team performance and develop team capabilities and talent.
  • Maintain data on space, employee feedback, complaints, corrective actions, budgets, assets, and supplier key performance indicators.
  • Prepare monthly reports, trend analyses, operational dashboards, and management presentations to support governance meetings and management decisions.
  • Establish and update standard operating procedures, service standards, checklists, training materials, and the operational knowledge base.
  • Establish escalation mechanisms for overdue, recurring, or significant matters and drive root-cause analysis, remediation, and lessons learned.
  • Establish a workplace-operations performance framework, key metrics, and data-driven decision-making mechanisms.
  • Approve key operational policies, standards, and escalation principles; promote benchmarking and best-practice adoption across sites.
  • Identify structural issues and improvement opportunities, set an annual continuous-improvement roadmap, and oversee its implementation.

Desired Qualifications

  • Experience with new-build or renovation project handover and acceptance, relocations, operational takeover, employee experience, or business continuity is preferred.

About the Company

AstraZeneca

Global pharmaceutical company developing prescription medicines

AstraZeneca develops and markets prescription medicines and vaccines worldwide, with a focus on oncology, cardiovascular/metabolic, respiratory, and infectious diseases. Its products work by targeting specific biological pathways or cells, using small-molecule therapies, biologics, and vaccines to treat diseases or prevent infections. It differentiates itself through its dual heritage from Sweden and the UK, a broad pipeline, and strong R&D and collaborations that move from discovery to patient access. Its goal is to improve people’s health by discovering, developing, and delivering medicines and vaccines to patients worldwide.

Company size
10,001+
Company stage
IPO
Headquarters
Cambridge, United Kingdom
Founded
1913

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