Patient Counselor
Surgery Partners
Patient Counselor
Surgery Partners
Outpatient surgical center offering multi-specialty care
Surgery Partners is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended (“ADA”), and applicable state and local laws. It is the Company’s policy not to discriminate against any qualified people or applicant with regard to any terms or conditions of employment on the basis of such individual’s disability. Consistent with this policy of non-discrimination, the Company will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made the Company aware of his/her disability, unless doing so would cause an undue hardship to the Company. If you are an applicant and need a reasonable accommodation when applying for job opportunities within the Company or request a reasonable accommodation to utilize the Company’s online employment application, please contact [email protected]
POSITION SUMMARY:
As a Patient Counselor you must have the ability to interact professionally with patients, physicians, and other teammates. As a Patient Counselor you will interface with prospective and existing patients daily on the phone and in person. You will be responsible for taking care of these patients from the initial phone call through any potential consultation and procedures in the office. You will be working with patients (Cataract/Lasik) to educate them on the vision treatments available, and with the guidance of a surgeon, the Patient Counselor will help select the ideal procedure.
ESSENTIAL DUITIES AND RESPONSIBILITIES:
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
Benefits:
Equal Employment Opportunity & Work Force Diversity
Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.
Surgery Partners conducts pre-employment screenings including but not limited to criminal background checks and drug testing.
Outpatient surgical center offering multi-specialty care
Outpatient surgical care across multiple specialties in Cleveland, avoiding overnight hospital stays and focusing on safe, high-quality care with clear cost communication. Procedures are performed by board-certified physicians using advanced equipment, with multiple specialties under one roof and billing through patient fees, insurance reimbursements, and Medicare; digital accessibility and a straightforward online experience are emphasized. This approach differentiates itself from hospital-based care by offering multi-specialty services in a dedicated surgical center with transparent finances and strong digital accessibility. The goal is reliable, patient-focused surgical care with clear communication and accessible digital tools for procedures outside a traditional hospital setting.
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