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Computech

Global IT services, consulting, transformation partner

Technical Support Level 2

Full-TimeUpdated
No salary listed
Mid
Erlanger, KY, USA
In Person
IT OperationsIT Service Desk & End User Support

About the job

Requirements
  • Willingness to work altered or non-standard schedules.
  • Strong hardware and software troubleshooting capabilities.
  • Experience interfacing with customers.
  • Experience with mobility device deployments and support, primarily with iOS and also some Android or Windows Mobile.
  • Ability to configure and troubleshoot tablets and smartphones.
Responsibilities
  • Provide second-level end-user support for computer systems, including software and hardware, and equipment such as printers, plotters, and telecommunications devices.
  • Troubleshoot problems and repair or replace equipment.
  • Provide support for on-site conference meetings, including video conferences and web meetings.
  • Coordinate locally the installation and ongoing support of iOS smartphones and tablets and Android smartphones.
  • Adhere to mobile standards, image devices, and deploy devices.
  • Receive and dispose of hardware, and track mobile numbers.
  • Provide backup support for laptop, desktop, and video communications equipment installation, troubleshooting, setup, and maintenance.
Desired Qualifications
  • Experience with AirWatch mobile management tools.
  • General troubleshooting and installation experience with laptop, desktop, and video communications equipment.

About the company

Computech delivers end-to-end IT services, consulting and business solutions to help organizations innovate, optimize and grow. Its offerings span AI/ML, cybersecurity and risk management, application development and cloud modernization, business intelligence and data strategy, and business process services. The company leverages partnerships with Microsoft, IBM, ServiceNow and DocuSign, and optimizes platforms like Workday and Salesforce to maximize client ROI. Quality is built into its processes with CMMI Level 5 appraisals and compliance with ISO 27001:2013 and PCI DSS, ensuring reliable outcomes. A global delivery footprint spans North America, Europe, the Middle East and Asia, enabling delivery with local expertise and scale. The goal is to help clients transform complex challenges into lasting competitive advantages.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Bethesda, Maryland

Founded

1996

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Simplify Jobs

Simplify's Take

What believers are saying

  • Confidence Petroleum disclosed heavy Q1FY26 profit growth, supporting Radiant Computech's investment value.
  • June 2, 2026 off-market accumulation shows access to sizeable private deal flow.
  • August 2026 trading flexibility indicates liquidity management and active portfolio repositioning.

What critics are saying

  • Radiant Computech cut its Confidence Petroleum stake from 8.50% to 6.48% by August 24, 2026.
  • No operating revenue, products, or hiring signal surfaced in 2026 search results.
  • If this entity is only a holding vehicle, talent attraction and retention collapse quickly.

What makes Computech unique

  • Radiant Computech bought 8.50% of Confidence Petroleum on June 2, 2026.
  • Radiant Computech still held 6.48% after August 24, 2026 open-market sales.
  • Its capital allocation looks active, not operational, unlike software vendors or services firms.

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