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Veolia

Water, waste, and energy services provider

Social Worker

HR Generalist & Employee RelationsConfirmed live in the last 24 hours
Full-timeGuayaquil, EcuadorNo salary listedIn-person

About the Job

Requirements

  • A university degree in Social Work or a related field.
  • Three to five years of experience in related functions.
  • Basic English proficiency (A1–A2).
  • A Category B driver's license.
  • Knowledge of quality, prevention, occupational health and safety, environment, energy, anti-bribery, and information-security standards within an Integrated Management System.
  • Proficiency with productivity and collaboration tools and institutional human-resources platforms, including Google Workspace/G Suite, human-resources enterprise resource planning systems, spreadsheets, and basic data analysis.
  • Knowledge of Ecuadorian labor legislation, IESS regulations, leave and permit rules, and social-security benefits administration.
  • Knowledge of mediation, conflict resolution, and emotional-crisis support techniques.

Responsibilities

  • Plan, coordinate, and execute the corporate employee well-being program, including initiatives such as So'Well, Psychological First Aid Week, integration races, and local sociocultural or sports events, promoting participation, belonging, and family integration.
  • Oversee psychosocial risk management and engagement surveys by ensuring implementation, monitoring progress by management, providing technical support and resolving employee access problems, and following up on completion.
  • Design and implement preventive and corrective action plans, emotional-crisis support, and referrals to specialized psychological care.
  • Implement and evaluate well-being programs aligned with organizational climate assessments, facilitate structured dialogue such as focus groups, and promote a harmonious and participatory work environment.
  • Design and promote institutional initiatives and programs that strengthen diversity, equity, inclusion, and Veolia's corporate values.
  • Conduct structured exit interviews across business units and compile qualitative and quantitative reports with metrics and findings to identify improvement opportunities and support talent-retention strategies.
  • Assess and process vulnerable social cases requesting financial assistance or payroll-deduction arrangements, review accessibility of deductions for goods or family circumstances, collect supporting documents, and present cases to the Solidarity Fund Committee.
  • Plan and coordinate home or hospital visits at sites or in the field for priority cases, including catastrophic illness, recurring absenteeism, socioeconomic vulnerability, or family contingencies; manage travel authorizations and justifications and provide appropriate support to employees.
  • Advise employees on IESS procedures and benefits, including retirement, survivor benefits, subsidies, loans, and care; coordinate with insurers and brokers on hospital credits, collection notices, claim settlements, life insurance, and updates to beneficiaries and dependents in corporate policies and human-resources applications.
  • Support the reporting, assessment, and follow-up of workplace accidents and socio-medical emergencies through resolution or the employee's return to work.
  • Review supporting documents and respond to or approve leave and permit requests, including paid marriage leave, time-bank requests, and medical appointments; enter and update employee dependents, subsidies, leave, and claims in corporate self-service portals and the official IESS portal.
  • Carry out tasks requested by the immediate manager when consistent with area procedures, the Code of Ethics, Internal Regulations, and Labor Code.
  • Participate in Integrated Management System, occupational health and safety, information-security, and compliance committees and audits, ensuring legal and regulatory compliance.

About the Company

Veolia

Water, waste, and energy services provider

Generating company summary.

Company size
10,001+
Company stage
IPO
Headquarters
Aubervilliers, France
Founded
1853

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