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Teleperformance

Outsourced customer experience management services

Technical B2B Sales Representative

Account ExecutiveConfirmed live in the last 24 hours
Full-timeKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaNo salary listedIn-person

About the Job

Requirements

  • Must be a Malaysian citizen.
  • Must have proven experience in B2B technical sales.
  • Must have English communication skills at a minimum proficiency level of C1.
  • Must have presentation, negotiation, and interpersonal skills.
  • Must be able to understand technical products or software solutions and communicate their value effectively to business clients.
  • Must have sales acumen, a customer-oriented mindset, and a target-driven attitude.
  • Must be able to manage multiple sales opportunities and work independently in a fast-paced environment.
  • Must be willing to work a permanent night shift from Monday to Friday.

Responsibilities

  • Identify, prospect, and develop new B2B sales opportunities within the target market.
  • Engage business clients to understand their needs and recommend suitable technical products or solutions.
  • Present product features, benefits, and value propositions to prospective customers.
  • Manage the end-to-end sales cycle, from lead generation and qualification to negotiation and closing.
  • Build and maintain strong relationships with existing and potential business clients.
  • Achieve assigned sales targets and key performance indicators.
  • Maintain accurate records of sales activities, customer interactions, and pipeline progress in the customer relationship management system.
  • Collaborate with internal teams to ensure a smooth sales process and positive customer experience.
  • Keep up to date with product knowledge, industry developments, and market trends.

About the Company

Teleperformance

Outsourced customer experience management services

Teleperformance provides outsourced customer experience management for global brands, handling customer interactions across multiple channels such as phone, chat, email, and social media. Its offerings combine trained contact center agents, technology platforms, and analytics to manage and optimize customer journeys for clients. The company’s global scale, long industry experience, and history of strategic acquisitions help it deliver consistent service across many countries and industries while maintaining strict quality standards. Its goal is to help brands improve customer interactions, increase efficiency, and focus their own resources on core business activities.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1978

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