Job Description:

Remitly’s vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home. Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe.

About the Role:

Lead the operational risk program and implement framework elements throughout the enterprise.

You Will:

• Be responsible for Operational risk within the Enterprise Risk Management ("ERM") Program; supporting the Global ERM framework in managing Operational Risk
• Review operational risk policies and standards for risk management along with understanding the controls in place to mitigate and building additional controls where necessary
• Ensure Processes, Workflows, and Documentation match regulatory requirements and guidance on an ongoing basis
• Perform operational risk identification and assessments in business units
• Implement a plan to support in the prevention, elimination and mitigation of operational risks in line with the Company’s risk appetite
• Assist in the development of key risk and control indicators
• Coordinate with senior management in performing operational risk reviews
• Track and monitor operational risk issues ensuring that risks are managed in line with risk appetite, that issues are resolved satisfactorily and lessons learned are shared
• Report operational risk issues and decisions to senior management on a regular basis
• Drive the building out of an Incident Management framework and adoption
• Partner with First Line risk teams
• Develop strong relationships with key internal stakeholders and business partners by working together to address issues/concerns in a timely manner
• Maintain documentation for risk management, risk policies and procedures
• Ensure Operational Risk Training is robust and well managed: owning training content and delivery for First Line colleagues
• Keep abreast of latest operational risk management techniques and industry best practices for operational resilience.
• Bring a strong customer focus and drive to get things right for our customers

You Have:

• 5 years+ Operational Risk experience
• Experience in maturing the Controls and Management of a large customer focused business ideally within the financial services space
• Experience of managing teams and stakeholders through the Change journey
• Vendor management / multi-site experience (desirable)

Compensation Details. The starting base salary range for this position is typically $124,000 -$150,000. In the U.S., Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.

Our Benefits:

• Flexible paid time off
• Health, dental, and vision + 401k plan with company matching
• Paid parental, medical, military and family care leave
• Mental Health & Family Forming Benefits
• Employee Stock Purchase Plan (ESPP)
• Continuing education and travel benefits

We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman’s potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

Remitly is an E-Verify Employer

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.