DVI Solution

Enterprise AV, UC, and IoT integrator

Junior Account Manager - Workplace Technology Solutions

Account ManagementConfirmed live in the last 24 hours

Full-timeSingaporeNo salary listedHybrid

About the Job

Requirements

At least 2 years of experience in account management, sales, business development, or a related client-facing commercial role.
Experience in Workplace Technology Solutions, audio-visual, unified communications, IT solutions, or related technology.
Ability to manage existing client relationships and identify upselling or cross-selling opportunities.
Interpersonal, communication, and relationship-building skills.
Customer-oriented approach and initiative in identifying business opportunities.
Negotiation, presentation, and problem-solving skills.
Ability to work independently and collaborate effectively with internal teams.
Self-motivation, results orientation, and comfort working toward sales targets.

Responsibilities

Manage and maintain strong relationships with existing clients to support customer satisfaction and retention.
Serve as the primary contact for assigned accounts, addressing client enquiries, requirements, and concerns.
Conduct regular client engagement and follow-ups to understand evolving business needs.
Build long-term relationships with key stakeholders and decision-makers.
Identify opportunities to upsell and cross-sell Workplace Technology Solutions products and services to existing clients.
Recommend suitable solutions based on clients’ business requirements.
Develop account growth strategies to maximize revenue opportunities within existing accounts.
Prepare sales quotations, proposals, and presentations to support business opportunities.
Negotiate commercial terms and follow up on sales opportunities to achieve revenue targets.
Identify and pursue new business opportunities and potential clients where possible.
Collaborate with Presales, Project Management, and Technical Support to ensure seamless solution delivery.
Coordinate with relevant stakeholders to address client requirements and resolve issues promptly.
Maintain accurate client records, sales pipelines, and account activities in the CRM system.
Monitor sales performance and provide regular updates on account activities, opportunities, and revenue forecasts.
Stay informed about industry trends, emerging technologies, and competitor offerings.

Desired Qualifications

Experience acquiring new clients.

Junior Account Manager (Workplace Technology Solutions)

DVI Solution · Singapore, Singapore (Hybrid) · Full-time · Posted 2026-10-23

Workplace: hybrid

Department: Sales

Description

Company Summary:
Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better--whether it's with colleagues across the office, or partners on the other side of the world. We have presence across Japan, Singapore, Thailand, Shanghai, Hong Kong, Philippines, Vietnam, India, Malaysia and Indonesia. Our satisfied clients include corporations, government agencies, schools, retail stores, hotels and many more.

Job Summary

We are seeking a proactive and customer-focused Junior Account Manager to manage and grow relationships with our existing clients within the Workplace Technology Solutions industry.

The primary responsibility of this role is to maintain strong client relationships, identify upselling and cross-selling opportunities, and drive revenue growth from existing accounts.

While the main focus is on account management and business expansion within existing clients, candidates who are able to identify and acquire new clients will have an added advantage.

Key Responsibilities

Account Management & Client Relationships

Manage and maintain strong relationships with existing clients, ensuring high levels of customer satisfaction and retention.
Serve as the primary point of contact for assigned accounts, addressing client enquiries, requirements, and concerns.
Conduct regular client engagement and follow-ups to understand evolving business needs.
Build long-term relationships with key stakeholders and decision-makers.

Sales Growth & Account Expansion

Identify opportunities to upsell and cross-sell Workplace Technology Solutions products and services to existing clients.
Proactively recommend suitable solutions based on clients' business requirements.
Develop account growth strategies to maximise revenue opportunities within existing accounts.
Prepare sales quotations, proposals, and presentations to support business opportunities.
Negotiate commercial terms and follow up on sales opportunities to achieve revenue targets.
Identify and pursue new business opportunities and potential clients where possible.

Internal Collaboration & Sales Operations

Collaborate with internal teams, including Presales, Project Management, and Technical Support, to ensure seamless solution delivery.
Coordinate with relevant stakeholders to address client requirements and resolve issues promptly.
Maintain accurate client records, sales pipelines, and account activities in the CRM system.
Monitor sales performance and provide regular updates on account activities, opportunities, and revenue forecasts.
Stay informed about industry trends, emerging technologies, and competitor offerings.

Requirements

2+ years of experience in Account Management, Sales, Business Development, or a related client-facing commercial role.
Experience in Workplace Technology Solutions, Audio Visual (AV), Unified Communications (UC), IT solutions, or related technology
Proven ability to manage existing client relationships and identify upselling or cross-selling opportunities.
Strong interpersonal, communication, and relationship-building skills.
Customer-oriented mindset with a proactive approach to identifying business opportunities.
Good negotiation, presentation, and problem-solving skills.
Ability to work independently while collaborating effectively with internal teams.
Self-motivated, results-driven, and comfortable working towards sales targets.
Experience in acquiring new clients will be an added advantage.

Why Join us

Opportunities to work on regional projects with global brands.
Exposure to multinational clients, cross-border teams, and cutting-edge technology.
Exposure to solutions that include immersive video walls, hybrid meeting tech, collaboration tech, digital transformation, smart workspace integration and much more.
Team-oriented culture that encourages collaboration and continuous learning.
Involved in custom projects for high-profile clients, DVI offers opportunities to expand your portfolio and build a specialized skill set.
A booming industry with the rise of hybrid workspaces and smart office solutions.

Apply

Apply at DVI Solution

About the Company

DVI Solution

Enterprise AV, UC, and IoT integrator

DVI Solution provides digital workplace technology in Asia-Pacific, delivering audio-visual systems, unified collaboration, and workplace IoT for enterprises through end-to-end systems integration with a single-handshake contract. It designs, installs, and maintains customized AV environments for spaces from small meeting rooms to large venues, integrating collaboration tech with IoT and using Athena Analytics for data-driven insights. The company differentiates itself by offering an end-to-end regional deployment with a single point of contact and standardization across multiple countries, avoiding outsourcing and emphasizing hybrid work and analytics. Its goal is to help Asia-Pacific enterprises build consistent, efficient, and measurable digital workplaces by delivering integrated AV, collaboration, and IoT solutions with ongoing support.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: 2002

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