About Pair Team

Pair Team is on a mission to connect underserved communities to high quality care as a tech-enabled medical group focused on high-risk Medicaid and Duals patients. Their novel whole-person care model - social, clinical, behavioral - is quarterbacked by a multidisciplinary care team across their network of shelters, food pantries, and other community partners leveraging Arc, their proprietary care management platform. Pair Team is one of the largest providers of a high-needs case management benefit in California and on track to build the country’s largest clinically-integrated network of community-based organizations. They have demonstrated an ability to engage a hard to reach patient population and address gaps in care, including a 56% reduction in ED visits and a 26% reduction in hospital admissions.

• Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most
• TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team
• Axios: Pair Team collects $9M for Medicaid-based care

About the Opportunity

You will lead the development of our whole-person care platform, scale our operations team from 100s to 1000s, and lay the foundation to build a portfolio of products across the various community partners that serve the most vulnerable populations in the country. This foundation will be critical to scaling nationally, continuously iterating on our care model via data insights, and building community infrastructure to transform our safety-net care delivery system.

This is a fully remote position reporting to the CEO.

What You’ll Do

• Build a world-class product team of product managers, designers, and data scientists
• Develop the product roadmap in partnership with the executive team
• Scale operations from 100 to 1000 care team members & ensure quality while we scale
• Collaborate with Head of Engineering to establish a high-velocity R&D organization
• Oversee the delivery of a portfolio of products as we expand our customer surface area
• Establish our value-based care and data analytics foundation to publish insights
• Act as a player coach and lead by example

What You’ll Need

• Experience
  • Experience in healthcare is a big plus but not required!
• 10+ years experience in Product with 5+ years leading product
• Built high velocity product teams (ex: 10 → 50 in 3 years)
• Scaled operations teams via product at a high-growth organization
• Development of a platform that has a portfolio of products on top of it
• Skills and/or Attitude
• Operational Excellence - drives to certainty around inherently uncertain R&D
• Systems Thinking - platform thinking across technology and operations
• Product Intuition - strong at product concepts and envisioning potentials
• Creative - constant idea generator
• Teamwork - bridge building with other stakeholders + idea curation
• First Principled - independent and logical thinker
• Player Coach - operates strategically (10,000 ft) and tactically (1 foot)
• Demonstrate our core company values

Our Values

• Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.
• Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.
• Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.
• Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.
• Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.

Because We Value You

• Competitive salary: $220,000 - 260,000 
• Equity compensation package
• Flexible vacation policy – take the time you need to recharge
• Comprehensive health, vision & dental insurance
• $50 employer contribution to active HSA accounts
• 401k through Guideline
• Life insurance and AD&D
• Work entirely from the comfort of your own home
• Monthly $100 work from home expense stipend 
• We provide the equipment needed for the role
• Opportunity for rapid career progression with plenty of room for personal growth!