Full-Time

Program Manager

Updated on 6/5/2026

Swoop

Swoop

201-500 employees

AI-driven omnichannel healthcare marketing platform

No salary listed

No H1B Sponsorship

Washington, DC, USA + 1 more

More locations: Minneapolis, MN, USA

In Person

Willing to travel up to 50%+ to deploy and support customer engagements.

US Top Secret Clearance Required

Category
Business & Strategy (1)
Required Skills
Risk Management
Requirements
  • 10-15 years military or intelligence experience, in a leadership role, at the O3-O6 level with hunger to continue.
  • Past experience leading a unit, squadron, etc. into a deployment - from spin up, to managing the team and camaraderie in theatre, to getting people home and planning the next cycle.
  • An active United States security clearance. If the clearance has lapsed less than two years, we can work with it.
  • Bachelor's degree in something that required problem solving or critical thinking; if not, a demonstrated passion for what was studied and curiosity toward it.
  • A passion for problem solving and the ability to move projects forward through deadlocks and constraints by finding solutions reached by good judgment.
  • Excellent oral and written communication skills, and a willingness and ability to alter communication patterns with different types of personalities; principles, integrity, and character must remain.
  • You like technology, you tinker; you may know how to program, you may not know how to operate a television, but you seek to learn and master the technology.
  • The ability to provide feedback without being condescending; lift the room up, stay calm in messy situations, set and champion standards for how people treat each other.
  • Ability and interest to travel up to 50 percent or more.
Responsibilities
  • Manage programs as if you were deploying a squadron into theatre.
  • Know what the mission is, how Swoop’s products will be implemented, and what the intended impact to the user(s) is - and then relentlessly lead the execution of the delivery.
  • Do all the little things so that your team rarely feels the noise around them and focuses upon the mission at hand (ex. buffer the team from customer politics, ensure travel and logistics are squared, celsius/caffeine is always in supply, communications back to SwoopHQ are handled, etc).
  • Communicate and coordinate with multiple internal stakeholders - Engineering, Deployment, Ops, Support, Revenue.
  • Be part of early engagements with the customer to shape the missions and influence what and how we will deliver Swoop into their lives to make a positive impact.
  • Be responsible for the outcome. Do not rely on the engineer to know the technical details, instead, voraciously want to learn so you can master the details. Do not rely upon Swoop leadership to de-escalate a tension on site, be the leader, build the relationships, and work the problem.
  • Communicate the resources you need, why you need them, and then allocate them for measurable effect. Take pride in explaining how the resources you allocated translated into impact.
  • Manage and lead tabletop exercises prior to customer deployments. Lead hotwashes after deployments. Create a feedback loop where the hotwashes lead directly into improved training, planning, and delivery for the next deployment.
  • Ability and interest to travel. Up to 50+%

Swoop delivers AI-driven omnichannel marketing solutions for healthcare, helping pharma brands reach patients and healthcare providers. It builds precision audiences with ML, AI, and real-world data and activates them across programmatic, TV, and social channels. Its tools include Predictive Audiences, provider targeting, conversational AI for brand sites, and Swoop Piper for simulating focus groups, all while using a zero-knowledge, HIPAA-compliant approach that avoids PHI. The goal is to improve disease awareness and prescription adherence to drive better health outcomes through compliant, data-driven marketing.

Company Size

201-500

Company Stage

Debt Financing

Total Funding

$13.4M

Headquarters

Boston, Massachusetts

Founded

2011

Simplify Jobs

Simplify's Take

What believers are saying

  • Pharma marketers pay for earlier patient identification before diagnosis or treatment change.
  • iSpot integration strengthens measurement, attribution, and campaign optimization for healthcare clients.
  • NimbleRx expands access to prescription fulfillment workflows adjacent to marketing.

What critics are saying

  • NimbleRx integration distracts management and strains product and data alignment.
  • Privacy enforcement and ad-platform policy shifts can reduce addressable audiences.
  • Regulated GenAI outputs can trigger compliance reviews and slow enterprise adoption.

What makes Swoop unique

  • Swoop Piper uses GenAI to accelerate omnichannel decision-making and data analysis.
  • Zero-knowledge, HIPAA-compliant audience building avoids personally identifiable health information.
  • Patient-language mining through Swoop Communities improves rare-disease messaging and insights.

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Your Connections

People at Swoop who can refer or advise you

Benefits

Hybrid Work Options

Growth & Insights and Company News

Headcount

6 month growth

-19%

1 year growth

-19%

2 year growth

-19%
Swoop
Mar 17th, 2026
Putting people first: Swoop earns 2026 Best Places to Work recognition.

Putting people first: Swoop earns 2026 Best Places to Work recognition. At Swoop, Swoop Inc. believe delivering for patients starts with empowering its people. NEW YORK, March 11, 2026 - The Business Intelligence Group recognized Swoop, a leader in AI-driven, data-powered, and privacy-compliant omnichannel healthcare marketing, as one of 2026's Best Places to Work. This honor recognizes Swoop's innovation-driven culture, its unwavering commitment to employee empowerment, and its continued growth within the healthcare space. "At Swoop, our mission is simple: put the patient first. But that mission starts with our people," CEO and Co-founder Ron Elwell said. "When our team feels inspired, valued, and empowered, that energy flows directly into the innovative work that drives better patient outcomes. Being recognized on the 2026 Best Places to Work list is a testament to every person at Swoop who shows up each day with creativity, purpose, and heart. This honor belongs to them - and it makes me incredibly proud of what we're building together." Swoop earned this distinction through overwhelmingly positive responses to a voluntary, anonymized employee survey regarding company leadership, professional development, and workplace environment. "Every number came directly from their employees. That is what makes this recognition meaningful, it is a referendum, not a resume. And the 2026 winners passed that referendum with results that are genuinely impressive," Chief Recognition Officer at the Business Intelligence Group Russ Fordyce said. This is the second consecutive year earning the BIG Best Places to Work designation for Swoop, and the award builds on a streak of industry recognition for the company. Last month, Swoop earned two Best of 2025 HealthTechNode Awards - one for Best in AI-Powered Health Solution for its Predictive Adherence Audiences and another Best Health Equity or Accessibility Innovation for its en español patient Communities. These achievements highlight Swoop's role in helping improve patient outcomes through privacy-safe, effective solutions. About Business Intelligence Group The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in business.These awards are evaluated by business executives and practitioners who reward organizations that deliver real, measurable results rather than polished marketing narratives. Marcella Milliet Sciorra Chief Marketing Officer [email protected] Transforming Omnichannel Swoop is a market leader in privacy-safe, award-winning omnichannel healthcare marketing solutions. Its platform connects patients, HCPs, and brands at scale across all channels, delivering unmatched engagement and proximity to patients throughout their health journey. By combining AI-driven technology with real-world data (RWD), first- and zero-party data, and engagement data, Swoop empowers pharma marketers to make faster, more precise decisions that improve patient outcomes.

Swoop
Feb 25th, 2026
Best of 2025 HealthTechNode Awards recognizes Swoop for AI and Accessibility

Best of 2025 HealthTechNode Awards recognizes Swoop for AI and Accessibility. Predictive Adherence Audiences and en espanol communities earn awards. NEW YORK, February 25, 2026 - Swoop, the leader in privacy-compliant, AI-driven healthcare marketing solutions, received two honors in the inaugural Best of 2025 HealthTechNode Awards. Swoop earned the title of Best AI-Powered Health Solution for its Predictive Adherence Audiences andBest Health Equity or Accessibility Innovation for its en español patient Communities. Both awards demonstrate Swoop's commitment to improving health outcomes. While traditional pharmaceutical marketing often relies on retrospective analysis - reacting only after a patient has already lapsed in treatment - Swoop's Predictive Adherence Audience solution uses privacy-safe data and AI technology to find patients most likely at risk of non-adherence before it occurs. This proactive approach ensures that coordinated, consistent messaging reaches the right people at critical decision points, supporting earlier intervention and better care continuity. This is the fourth award for Swoop's Predictive Audiences, building on recognition from the Stevie Awards for Technology Excellence, Business Intelligence Group Innovation Awards, and PM360 Innovation Awards. Moving beyond simple translation, MyHealthTeam, a Swoop company, builds fully localized, moderated patient communities designed around language, lived experience, and trust. myHIVteam en español, myCrohnsandColitisTeam en español, and myMASHteam en español provide medically reviewed resources, meaningful peer-to-peer engagement, and a safe environment for patients navigating complex and often stigmatized conditions. By centering cultural relevance and community connection, these Communities enable patients to better understand their conditions, reduce isolation, and communicate more effectively with healthcare providers. myHIVteam en español took home a gold medal from the Digital Health Awards last spring for creating a welcoming online space for Spanish-speaking individuals affected by HIV. The Best of 2025 HealthTechNode Awards recognize organizations that demonstrate meaningful impact, innovation, and leadership across the healthcare ecosystem. Winners demonstrate an ability to address critical industry challenges through thoughtful technology design and measurable real-world outcomes. "This inaugural Best of 2025 program reflects the depth and momentum we are seeing across health technology right now," said Jordan Hayes, HealthTechNode Awards Coordinator. "Each winner represents a distinct approach to improving care, access, or outcomes, and together they show how innovation is translating into real progress across the industry." Transforming Omnichannel Swoop is a market leader in privacy-safe, award-winning omnichannel healthcare marketing solutions. Its platform connects patients, HCPs, and brands at scale across all channels, delivering unmatched engagement and proximity to patients throughout their health journey. By combining AI-driven technology with real-world data (RWD), first- and zero-party data, and engagement data, Swoop empowers pharma marketers to make faster, more precise decisions that improve patient outcomes.

Swoop
Sep 17th, 2025
Relive the Excitement of Swoop's Casino Night at Fierce Pharma Week

Relive the excitement of Swoop's Casino Night at Fierce Pharma Week.

PRWeek
Aug 21st, 2025
Swoop teams with iSpot to advance audience capabilities for pharma marketers

This integration combines iSpot's measurement capabilities with Swoop's audience-targeting expertise in pharma and healthcare marketing.

Swoop
Aug 14th, 2025
MarTech Breakthrough Awards Name Swoop "Best AdTech Privacy Solution"

NEW YORK, August 14, 2025 - Swoop, a leader in AI-driven, data-powered, and privacy-compliant omnichannel healthcare marketing, won the "Best AdTech Privacy Solution" award in the eighth annual MarTech Breakthrough Awards program conducted by MarTech Breakthrough.