S

Securitas

Global security services and solutions provider

Security Operations Center Specialist - Full Time

Security Guarding & PatrolUpdated on Nov 13
Full-timeSeattle, WA, USA$28.90 /hr

About the Job

Requirements

  • Must be at least 18 years of age.
  • Must have a high school diploma or GED.
  • Must have at least 1 year of professional customer service experience and at least 1 year of security experience.
  • Must have intermediate to advanced computer and technology skills.
  • Must be able to work independently and provide customer service.
  • Must be able to conduct patrols throughout the shift.
  • Must be able to remain calm under pressure and vigilant throughout the shift.
  • Must be able to respond to emergencies with rapid, effective judgment and appropriate escalation.
  • Must have strong observational skills, communication abilities, and quick decision-making capabilities.
  • Must be willing to participate in the company's pre-employment screening process, including a drug screen and background investigation.

Responsibilities

  • Continuously identify, assess, and monitor enterprise security risks, providing timely and actionable information to business leaders to support critical decision-making.
  • Collaborate with cross-functional teams to develop and implement effective security programs and strategies.
  • Monitor and respond to security, communications, and fire/life-safety systems and alarms within the designated area.
  • Receive and respond to routine and emergency calls via phone, intercom, and two-way communication systems, providing clear direction and guidance during incidents.
  • Coordinate and dispatch security rovers and patrols, receiving and assessing reports from field personnel.
  • Accurately document routine and critical incidents using established reporting systems, logs, and shift reports.
  • Assist with responses to major incidents impacting the client, including developing and refining protocols and crisis-management practices.
  • Promptly escalate complaints, unusual activity, and critical events to upper leadership.
  • Maintain strict control and accurate logs of control-room equipment and keys, and immediately report missing or damaged items and systems to management.
  • Issue emergency notifications in accordance with site post orders.
  • Recommend productivity improvements, cost reductions, physical-security enhancements, and post-order updates to management.

About the Company

Securitas

Global security services and solutions provider

Securitas provides security services to a global client base, offering electronic security, fire and safety, and emergency planning across 47 countries. Its approach combines a skilled workforce with advanced technology to deliver tailored protection plans, monitoring, and rapid response that safeguard people and assets while managing risk. The company differentiates itself through its global scale, integration of human and digital security capabilities, agile staffing, and a client-focused model that adapts to changing market conditions. Its goal is to enable clients to focus on their core operations by reliably protecting their property, information, and people, and to grow its presence in expanding markets like China and India.

Company size
10,001+
Company stage
IPO
Headquarters
Stockholms kommun, Sweden
Founded
1972

Recently Posted Jobs

Explore more opportunities at Securitas

See more jobs