Full-Time

Policyholder Success Manager

California

Posted on 9/6/2024

KINETIC

KINETIC

51-200 employees

Wearable device for workplace injury prevention

Data & Analytics
Healthcare

Compensation Overview

$90k - $100kAnnually

+ Bonus + Equity

Junior, Mid

Remote in USA

Must be located in California, preferably in Southern California.

Category
Customer Education & Training
Customer Success
Customer Success & Support
Required Skills
Customer Service
Data Analysis
Requirements
  • Must be located in California, preferably in Southern California
  • Must be able to travel 30-40% of the time
  • 2+ years of experience in business operations or customer facing roles
  • Bachelor’s degree or equivalent
  • Strong attention to detail, data driven, highly organized, and a quick, curious learner
  • Motivated self-starter with problem solving and issue resolution skills
  • Ability to think on your feet and thrive in a dynamic, start-up environment
  • Can work in a fast paced environment and manage multiple stakeholders at once
  • Effectively manage their time to ensure customer requests are handled in timely manner
  • Efficiently communicate technical impacts to non technical audience
  • Bilingual in Spanish / English (Bonus)
  • Degree in Workplace Safety (Bonus)
Responsibilities
  • Educate Policyholders about Kinetic's wearable tech and its efficacy
  • Tailor deployment strategies to individual Policyholders' needs
  • Manage relationships with key members of Policyholders' teams (including business owners, operations leaders, etc)
  • Present comprehensive impact reports on the effectiveness of Kinetic's wearable technology
  • Coordinate additional resources across internal and external teams to manage Policyholders' total risk profile

Kinetic enhances workplace safety by providing a wearable device called Reflex, which is designed to alert workers about high-risk motions that could lead to injuries. This device is worn on the hip and helps prevent accidents before they occur, making it particularly useful for frontline workers in industries like manufacturing, logistics, and healthcare. Kinetic's business model includes selling these devices and offering a subscription-based software platform that provides analytics and insights on workplace safety. This dual approach not only helps reduce injury rates and lost workdays but also leads to significant cost savings for employers. Kinetic stands out from competitors by demonstrating a proven reduction in injury frequency by 50-60% and a decrease in lost workdays by 72%, ultimately aiming to create a healthier and more productive workforce.

Company Stage

Series A

Total Funding

$25.4M

Headquarters

New York City, New York

Founded

2014

Growth & Insights
Headcount

6 month growth

4%

1 year growth

-4%

2 year growth

-1%
Simplify Jobs

Simplify's Take

What believers are saying

  • Growing industrial wearable market with 15% CAGR by 2027 boosts Kinetic's prospects.
  • Partnership with Nationwide offers new revenue streams through IoT-based insurance.
  • Shift to 'just in case' inventory strategies increases demand for safety solutions.

What critics are saying

  • Increased competition may impact Kinetic's market share in the wearable sector.
  • IoT-based insurance policies may face regulatory challenges, affecting partnerships.
  • Sustainability trends may raise production costs for Kinetic's products.

What makes KINETIC unique

  • Kinetic's Reflex device reduces workplace injuries by 50-60%, enhancing safety.
  • The device provides real-time alerts for high-risk motions, preventing accidents.
  • Kinetic's dual revenue model includes hardware sales and subscription analytics services.

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Benefits

Remote Work Options

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Holidays

Parental Leave

Health Savings Account/Flexible Spending Account

Company Equity

INACTIVE