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Full-Time

Policyholder Success Manager

California

Confirmed live in the last 24 hours

KINETIC

KINETIC

51-200 employees

Wearable technology for workplace safety

Data & Analytics
Healthcare

Compensation Overview

$90k - $100kAnnually

+ Bonus + Equity

Junior

California, USA

Must be located in California, preferably in Southern California.

Category
Customer Experience
Customer Success
Customer Success & Support
Requirements
  • Must be located in California, preferably in Southern California
  • Must be able to travel 30-40% of the time
  • 2+ years of experience in business operations or customer facing roles
  • Bachelor’s degree or equivalent
  • Strong attention to detail, data driven, highly organized, and a quick, curious learner
  • Motivated self-starter with problem solving and issue resolution skills
  • Ability to think on your feet and thrive in a dynamic, start-up environment
  • Can work in a fast paced environment and manage multiple stakeholders at once
  • Effectively manage their time to ensure customer requests are handled in timely manner
  • Efficiently communicate technical impacts to non technical audience
  • Bilingual in Spanish / English
  • Degree in Workplace Safety
Responsibilities
  • Educate Policyholders about Kinetic's wearable tech and its efficacy
  • Tailor deployment strategies to individual Policyholders' needs
  • Manage relationships with key members of Policyholders' teams (including business owners, operations leaders, etc)
  • Present comprehensive impact reports on the effectiveness of Kinetic's wearable technology
  • Coordinate additional resources across internal and external teams to manage Policyholders' total risk profile

Kinetic enhances workplace safety by providing a wearable device called Reflex, which is designed to alert workers about high-risk motions that could lead to injuries. This device is worn on the hip and helps prevent accidents before they occur, making it particularly useful for frontline workers in industries like manufacturing, logistics, and healthcare. Kinetic differentiates itself from competitors by combining hardware sales with a subscription-based software platform that offers detailed safety analytics, ensuring a steady income stream. The company's goal is to significantly reduce workplace injuries and lost workdays, ultimately improving employee well-being and lowering costs for employers.

Company Stage

Series A

Total Funding

$19.4M

Headquarters

New York City, New York

Founded

2014

Growth & Insights
Headcount

6 month growth

20%

1 year growth

20%

2 year growth

58%
Simplify Jobs

Simplify's Take

What believers are saying

  • Kinetic's technology has demonstrated a significant reduction in injury frequency and lost workdays, making it highly attractive to companies focused on employee well-being and cost savings.
  • The partnership with Nationwide Mutual Capital to offer IoT-based workers' compensation policies opens new revenue streams and market opportunities.
  • Recognition from platforms like Plug and Play enhances Kinetic's visibility and credibility, potentially leading to more strategic partnerships and funding opportunities.

What critics are saying

  • The reliance on hardware sales means that any disruption in the supply chain could significantly impact revenue.
  • The competitive landscape in wearable technology and workplace safety is rapidly evolving, requiring continuous innovation to maintain market leadership.

What makes KINETIC unique

  • Kinetic's patented Reflex wearable device specifically targets high-risk motions, offering a proactive approach to injury prevention that is unique in the occupational health market.
  • The dual revenue stream from hardware sales and subscription analytics services provides financial stability and continuous client engagement, unlike competitors who may rely on a single revenue model.
  • Partnerships with major insurers like Nationwide Mutual Capital to offer IoT-based workers' compensation policies further differentiate Kinetic by integrating insurance and technology for comprehensive workplace safety solutions.

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