KONE

Manufactures and maintains elevators, escalators, doors

Sales Executive

Account ManagementConfirmed live in the last 24 hours

Full-timeWenzhou, Zhejiang, ChinaNo salary listedIn-person

About the Job

Responsibilities

Develop and establish customer relationships within the assigned region.
Develop KONE's market position within the assigned region.
Win and communicate sales opportunities to the broader KONE sales team, including cross-selling.
Work with other KONE teams, such as site teams, to ensure customer satisfaction, resolve complaints, and coordinate accessories.
Maintain customer records and contact information, update CRM data promptly, and use CRM to plan and track sales activities.
Provide timely feedback on customer satisfaction and organizational charts for strategic and key accounts.
Manage maintenance sales in the assigned region, including proactively following up to ensure maintenance-free contracts are converted and contracts are renewed without customer loss.
Secure and expand existing maintenance business, customer pricing, and profitability.
Monitor sales results, continually analyze and coordinate sales targets, and ensure business objectives for units and sales revenue are met.
Achieve maintenance sales budgets and pricing targets through opportunities, orders, and contracts.
Assist with or execute receivables collection and forecast accounts receivable.
Use Nemo pricing to provide customers with customized quotations and contracts that include service content and new products.
Verify that customer orders match negotiated outcomes, including terms and conditions, quality, and safety.
Manage tendering and bidding, register bids, and prepare bid documents.
Maintain detailed information on opportunities, tasks, and customer visits.
Provide timely and accurate reports.
Participate in business-related training and meetings.

负责客户关系管理：
在所负责区域内积极发展并创建客户关系；
在所负责区域内发展通力的市场地位；
为整个通力销售团队 (如:交叉销售) 赢取和沟通销售机会；
与通力其他团队(如工地)一起确保客户满意度并解决客户投诉，以及配件协调；
管理客户资料和联系信息,维护客户数据,及时更新CRM并使用CRM计划和跟踪销售活动；
战略/重要客户及时反馈客户满意度、组织架构图；

负责该区域维保销售业务，包括：
1.确保免保转签以及续签：
全程积极主动跟进确保零丢失；
确保和扩展现有维保业务,通力客户定价和利润；
2.市场获得：
监测销售结果包括不断分析和协调销售目标，以确保达到业务目标（台数和销售额）；
负责通过机会、订单和合同，完成维保销售预算和定价目标；
3.应收账款管理：
协助或执行回款，并预测应收帐款；

其他：
使用Nemo计价，给予客户包含服务内容及新产品的定制化报价及合同；
验证从客户处接到订单的内容是否符合谈判的结果,包括条款和条件、质量和安全；
招投标，投标报名，制作标书；
维护详尽的机会,任务和访问信息；
及时和准确的报告；
业务相关培训以及会议；

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

About the Company

KONE

Manufactures and maintains elevators, escalators, doors

KONE designs, manufactures, installs, maintains, and modernizes elevators, escalators and automatic building doors for buildings worldwide. Its products move people and goods between floors in residential, commercial, and public spaces, enabling vertical transportation and safe access. Revenue comes from selling new equipment and from long-term service contracts for ongoing maintenance and modernization, creating both upfront and recurring income. What sets KONE apart is its ability to provide end-to-end solutions and a global service network, a strong emphasis on energy efficiency and sustainable design, and a broad portfolio that covers equipment, modernization, and door systems. The company’s goal is to support urban development by delivering reliable, energy-efficient vertical transportation and access solutions that improve people flow in modern buildings.

Company size: 10,001+
Company stage: IPO
Headquarters: Espoo, Finland
Founded: 1910

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