Underwriting Assistant - Personal Lines

RT Specialty, a division of Ryan Specialty, is a leading wholesale distributor of specialty insurance products and services. Our experienced brokers are specialized in property, casualty, professional lines, transportation and workers’ compensation, providing creative solutions to retail brokerage firms. We define ourselves through our superior execution on behalf of our clients, which has established us as a leader in the industry.

Position Summary

We are seeking a motivated and detail-oriented Underwriting Assistant to join our Personal Lines Binding Authority team in Richmond, VA.

This role is ideal for an early-career professional, recent graduate, or individual looking to launch a long-term career in the insurance industry. The Underwriting Assistant will partner closely with Underwriters and brokers to support the policy binding process, ensure accurate policy documentation, and provide exceptional service throughout the policy lifecycle.

Working alongside an experienced underwriting team, this individual will play a critical role in processing new business, policy changes, endorsements, renewals, and other administrative functions while gaining valuable exposure to underwriting operations and Personal Lines insurance.

The ideal candidate is organized, professional, relationship-oriented, and eager to learn in a fast-paced, collaborative environment.

Location: This role will be hybrid with 3-4 days in our Richmond Office (9020 Stony Point Parkway Suite 450 Richmond, VA 23235)

What will your job entail?

Job Responsibilities:

Policy Binding & Processing

• Support the binding process by ensuring policies are accurately documented, issued, and maintained in accordance with underwriting guidelines and regulatory requirements.
• Enter and maintain information within underwriting and policy administration systems to support rating, policy issuance, endorsements, and renewals.
• Assist with new business submissions and policy preparation under the guidance of Underwriters.
• Process endorsements, policy changes, cancellations, non-renewals, and renewal notifications accurately and efficiently.
• Review documentation for completeness and accuracy while maintaining compliance with internal procedures and carrier requirements.

Underwriting & Broker Support

• Serve as a key point of coordination between Underwriters and brokers by responding to inquiries and gathering information required for quoting and policy issuance.
• Assist with preparing and distributing quotes, revised proposals, and supporting documents.
• Support Underwriters in managing daily workflow and account servicing activities.
• Provide coverage and policy-related information to brokers and clients while maintaining a high standard of customer service.
• Assist with underwriting support functions and special projects as assigned.

Documentation & Operational Excellence

• Maintain accurate and organized records of policy transactions, endorsements, client communications, and underwriting documentation.
• Track cancellations, non-renewals, and renewal solicitations to ensure timely processing.
• Generate operational and production reports to support business objectives and process improvement initiatives.
• Assist with workflow priorities during team member absences to ensure continuity of service.
• Collaborate effectively with colleagues across the underwriting and operations teams.

Required Qualifications

• Bachelor's degree preferred; equivalent professional experience will be considered.
• Strong interest in building a long-term career within the insurance industry.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to prioritize work and manage multiple responsibilities in a fast-paced environment.
• Strong customer service and relationship-building abilities.
• Proficiency with Microsoft Office Suite, including Outlook, Teams, Word, and Excel.
• Ability to obtain a Property & Casualty Insurance License within 90 days of hire.

Preferred Qualifications

• Internship, part-time, or full-time experience in insurance, financial services, banking, operations, customer service, sales support, or business administration.
• Exposure to insurance operations, underwriting support, policy administration, or account management.
• Experience working in a professional office environment.
• Demonstrated ability to communicate effectively with internal and external business partners.
• Interest in underwriting, insurance operations, or risk management.

Career Growth & Development

This position is designed as an entry point into a long-term underwriting career path.

The Underwriting Assistant will receive hands-on training and mentorship while working closely with experienced Underwriters and leadership. Through daily exposure to Personal Lines Binding Authority business, policy analysis, broker interactions, and underwriting operations, individuals will build a strong foundation in insurance and risk management.

Successful employees may have the opportunity to progress into underwriting-focused roles as they gain experience, develop technical expertise, and complete licensing and training requirements.

This is an excellent opportunity for someone seeking a structured career path, ongoing development, and long-term growth within the insurance industry.

Why Join Us?

• Join a highly collaborative Personal Lines team that values learning, development, and teamwork.
• Receive direct mentorship and hands-on training from experienced underwriting professionals.
• Gain meaningful exposure to underwriting operations and insurance brokerage processes.
• Obtain your Property & Casualty License with company support.
• Work alongside a dynamic and engaging team with diverse personalities and a strong culture of collaboration.
• Build a strong foundation for future advancement within underwriting and insurance operations.
• Be part of an organization committed to developing future insurance talent and investing in employee growth.

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.

How We Support Our Teammates

Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them — and their family members — achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more.

The target hourly rate range for this position is $23.00 - $28.85 per hour.

The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website https://benefits.ryansg.com/.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at [email protected]

The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.