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GM Financial

Finances GM vehicles for buyers and dealers

Lead End User Computing Engineer - Apple

System AdministrationUpdated on Nov 6
Full-timeArlington, TX, USA

About the Job

Requirements

  • Experience in endpoint management, with a strong focus on Apple platforms.
  • Experience administering and architecting JAMF Pro.
  • Expertise in macOS, iOS, Apple Business Manager, and device enrollment programs.
  • Experience with identity integration, including Azure AD/Entra ID, Okta single sign-on, and conditional access.
  • Strong scripting and automation skills; Bash is preferred.
  • Knowledge of security frameworks and endpoint compliance standards.
  • Five to seven years of experience in Information Technology is preferred.
  • Five to seven years of experience with macOS, iOS, and Apple Business Manager.
  • Five to seven years of experience managing desktop applications is preferred.
  • A high school diploma or equivalent is required.
  • An associate degree.
  • A bachelor's degree in a related field or equivalent work or military experience is preferred.

Responsibilities

  • Own the strategy, governance, engineering, and operational management of the GM Financial Apple ecosystem, including macOS and iOS devices, using JAMF as the primary endpoint management platform.
  • Provide technical leadership and oversight to ensure secure, scalable, and user-centric deployment, configuration, and lifecycle management of Apple devices across the enterprise.
  • Partner with infrastructure, security, networking, and end-user computing teams to deliver a high-performance, compliant, and frictionless user experience aligned with enterprise standards and modernization initiatives.
  • Design, implement, and optimize JAMF Pro for device management at scale.
  • Lead end-to-end management of Apple enterprise platforms, including Apple Business Manager, Microsoft Intune mobile device management, and Apple service integrations.
  • Oversee automation, scripting in Bash and Python, and zero-touch deployment strategies using DEP and Apple Business Manager.
  • Manage application packaging, deployment, and updates through JAMF and the enterprise app catalog.
  • Manage vendors and align roadmaps with Apple and JAMF.
  • Drive Apple device lifecycle management, including procurement, provisioning, compliance, patching, and retirement.
  • Drive zero-touch deployment, provisioning, and configuration standards for Apple devices across the enterprise.
  • Establish and enforce security baselines, policies, and compliance controls for macOS and iOS.
  • Ensure integration with identity providers such as Entra and Okta and with conditional access strategies.
  • Partner with cybersecurity to integrate endpoint protection, conditional access, and compliance frameworks.
  • Lead and mentor engineers and administrators supporting Apple platforms.
  • Provide Tier 3 escalation support for complex Apple endpoint and JAMF-related issues.
  • Collaborate with virtual desktop infrastructure, identity, and mobile device management/unified endpoint management teams for cross-platform alignment.
  • Define service-level agreements, performance key performance indicators, and support models for Apple platforms.
  • Drive continuous improvement in device performance, reliability, and end-user experience.
  • Develop metrics, reporting, and continuous improvement initiatives for endpoint performance and user experience.

Desired Qualifications

  • Strong scripting and automation skills, with Bash preferred.
  • Five to seven years of experience in Information Technology.
  • Five to seven years of experience managing desktop applications.
  • A bachelor's degree in a related field or equivalent work or military experience.

About the Company

GM Financial

Finances GM vehicles for buyers and dealers

GM Financial is the lending arm of General Motors, financing the Chevrolet, Buick, GMC, and Cadillac vehicles that people buy or lease at GM dealerships. GM bought the company in 2010 to rebuild an in-house lender, four years after selling control of its original finance arm, which became Ally Financial. Shoppers sign loans or leases at the dealership, and GM Financial earns interest on the loans and monthly payments on the leased cars, which it owns and resells when leases end. It also lends dealers money to stock their lots and run their stores, and it operates in Canada, Latin America, and, through joint ventures, China. It began lending in 1992 and is based in Fort Worth, Texas.

Company size
5,001-10,000
Company stage
Debt Financing
Total funding
$3B
Headquarters
Fort Worth, TX
Founded
1992

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