Solutions Engineer @ Roku

Teamwork makes the stream work.

Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the US, and we’ve set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you’ll make a valuable - and valued - contribution. We’re a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

About the team

We are an experienced group of Solutions Engineers supporting Roku video and display advertising products. Team members partner with Product, Engineering, Ad Operations, and Client Services representatives to solve problems and implement scalable solutions that help grow the Roku ads ecosystem.

About the role

We are searching for a Solutions Engineer to join our Technical Operations team focused on Ad Measurement solutions. Reporting to the Senior Manager of Technical Operations, you will work closely with our Ad Operations, Ad Product, Ad Measurement, and external Advertising Technology Measurement vendors to help support the accurate and effective measurement of advertising campaign performance across Roku’s advertising business.

For New York Only - The estimated annual salary for this position is between $91,000 and $136,000 annually.

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.

This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you’ll be doing

Work with internal Product and Measurement teams and external vendor partners to enable third-party ad measurement solutions on Roku advertising products, including creating best practices and playbooks for tag-based and server-based measurement.
Develop the framework and own the execution for new measurement vendor and 3p Data integrations.
Assist with investigating and resolving reporting and data integration issues with product, engineering, and external vendor partners.
Assist the Roku Product team with the rollout and implementation of Roku’s custom ad measurement and attribution solutions.
Work closely with engineering-level teams to review existing documentation and test cases.
Field and assist escalation requests from the Ad Measurement team regarding Roku advertising measurement reporting offerings issues.
Leverage your world-class communication skillset to summarize and articulate simple solutions to complex problems to various internal and external stakeholders regarding Roku ad measurement products.

We’re excited if you have

5+ years of experience in Solutions Engineering or in product support roles, specifically in performance advertising and Ad Operations.
Knowledge of the performance advertising landscape, specifically with ad servers, DSPs, DMPs, ad networks, and platforms.
Familiarity with common mobile and web measurement technologies and methodologies including (PII, identifiers, DMPs, clean rooms, pixels/cookies, deep linking, push notifications and more).
SQL-based querying and database navigation experience is preferred.
Familiarity with data visualization tools (Looker/Tableau) is strongly preferred.
Strong critical-thinking, analytical, logical, and results-oriented skillset, with a focus on data analysis, reconciliation, and transformation.
Highly proficient in Excel, including pivot tables, chart-making, and manipulation of large data sets.
Analytical mindset, project management-oriented, deadline-driven, and process-oriented with a solutions-oriented composition.
Familiarity with third-party CRMs and analytics systems.
Experience working with engineering to triage and resolve issues quickly and efficiently.
Minimum of a bachelor’s degree (preferably in Engineering/Computer Science)

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Benefits

Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It’s important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.

The Roku Culture

Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company’s success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We’re independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you’ll be part of a company that’s changing how the world watches TV. 

We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn’t real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002. 

To learn more about Roku, our global footprint, and how we’ve grown, visit https://www.weareroku.com/factsheet.

By providing your information, you acknowledge that you have read our Applicant Privacy Notice and authorize Roku to process your data subject to those terms.

Compensation Overview

Teamwork makes the stream work.

Roku is changing how the world watches TV

About the team

About the role

What you’ll be doing

We’re excited if you have

#LI-SR2

Benefits

The Roku Culture

6 month growth

1 year growth

2 year growth

Benefits