Family Support Provider
Grand Mental Health
Family Support Provider
Grand Mental Health
Outpatient therapy, rehab, and case management.
KNOWLEDGE AND SKILLS:
· Ability to evaluate situations and adopt an effective course of action, to delegate responsibilities, organize and present facts effectively.
· Ability to establish working relationships with clinical, administrative, and support staff in order to develop professionalism and coordination within the team.
· Able to establish and maintain an effective working relationship with fellow employees, clients and the public.
· Ability to interact with staff, clients and administration and the community both in person and on the telephone.
· Ability to maintain strict confidentiality guidelines for interactions regarding client information.
· Ability to work well under pressure meeting deadlines with efficiency and consistency.
· Such specialized training and/or certification in mental health services or related field as may be required in order to provide adjunctive services, i.e., Systems of Care/Wraparound training.
· Personality and mature presentation of oneself demonstrating the ability to work with various systems while maintaining objectivity and cooperative attitude.
JOB DUTIES AND RESPONSIBILITIES:
· Assist families in developing and recruiting informal supports to be a part of the Family Team meetings.
· Complete (or co-complete) Strengths Needs Cultural Discovery (SNCD) assessments, Functional Assessments/Crisis Plans, Safety Plans, and Care Plans/Updates.
· Provide support for families with the eventual goal of the family utilizing their natural supports that is client-centered and specific to the culture of the family.
· Facilitate or co-facilitate Family Team meetings and ensure informal supports are included and part of the team.
· Provide support across counties to ensure that family and client needs are met.
· Implement the Do For, Do With, and Cheer On model for families.
· Maintain close communication with the Integrated Team Manager and other clinical and administrative staff in order to ensure the highest quality services are delivered for youth and families.
· Complete flex-fund requests when necessary.
· Monitor and evaluate services provided to the families. Contact families as needed to monitor progress and inquire about new needs.
· Personality and mature presentation of oneself, demonstrating the ability to work with various systems while maintaining objectivity and cooperative attitude.
· Regular and predictable attendance is an essential job requirement.
· Employee must be willing and able to perform all job-related travel normally associated with this position (this may include transportation of clients).
· Participates in required staff meetings.
· Performs other reasonably related duties as assigned by the immediate supervisor or other management as requested.
· Quality of work will be evaluated through training, skill, or special purpose. Must be competent and adequate. Must meet “satisfactory” expectations at any scheduled job performance evaluation.
Must perform the specific job duties as listed above to meet position expectations.
Outpatient therapy, rehab, and case management.
Grand Mental Health provides outpatient mental health services for people of all ages, including therapy (individual, family, and group), rehabilitation, case management, and medication management. Its wraparound Systems of Care program supports children and adolescents with behavioral health needs, and some services like Mental Health Court and TANF are offered on a limited basis. Outpatient sessions and coordinated care—along with wraparound support—are how services are delivered to help families and individuals manage behavioral health needs. The goal is to improve mental health outcomes by offering accessible, coordinated care and targeted supports that address the needs of youth, families, and adults.
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