Business Process Analyst

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet the team:

The team partners with stakeholders across the organization to understand how work is performed, identify opportunities to simplify and standardize processes, and support practical improvements. The Business Process Analyst helps translate business needs into clear requirements, process documentation, and measurable solutions that improve consistency, efficiency, and the customer and employee experience.

Where you come in:

• You will partner with business stakeholders to understand current processes, clarify pain points, and define desired outcomes.
• You will document current-state and future-state workflows, business rules, requirements, risks, decisions, and process dependencies.
• You will analyze process data and stakeholder feedback to identify gaps, root causes, and opportunities for simplification, standardization, or automation.
• You will translate business needs into clear functional requirements, user stories, acceptance criteria, and implementation-ready documentation.
• You will support solution design, testing, rollout, and adoption in partnership with operations, technology, quality, and other cross-functional teams.
• You will develop process measures and reporting that help teams monitor performance, benefits, and opportunities for continuous improvement.
• You will maintain accurate process documentation and communicate findings, recommendations, and progress to stakeholders at different levels of the organization.
  

What makes you successful:

• You have practical experience gathering and documenting business requirements and process information.
• You are skilled in process mapping, workflow analysis, root-cause analysis, and continuous improvement methods.
• You can organize complex information and turn it into clear, concise documentation and recommendations.
• You communicate effectively with both business and technical stakeholders and can facilitate productive working sessions.
• You have strong analytical skills and are comfortable using data to validate issues, evaluate options, and track results.
• You manage multiple priorities with attention to detail, follow-through, and appropriate escalation of risks or blockers.
• Your proficiency with common productivity, process-mapping, and reporting tools enables you to create useful deliverables and insights.
• You bring curiosity, collaboration, and a customer-focused mindset; experience supporting testing, change adoption, or regulated processes is a plus.

What you’ll get:

• A comprehensive onboarding and training on the job.
• Opportunity to work in a diverse and inclusive environment with colleagues representing 45 different nationalities.
• 5 additional vacation days, with potential for more for parents, students, and other cases with approval.
• Opportunity to work from other countries for up to 30 days per year.
• Health Insurance including reduced premiums available for dependents.
• Life and Accident insurance coverage.
• 3rd Pillar Private Pension plan.
• Health and Wellness programs, including access to online coaching and therapy sessions 
• Fertility, Family forming, Menopause and Men’s health support services.
• Regular team-building events that foster collaboration and connection.
• Best-in-class training and career development programs.
• Exclusive discounts on restaurants, spas, clothing, gyms, entertainment, and more.
• Access to a fitness tracking app with rewards for staying active.
• Free parking space at the city center office location. 
• Language premium allowance if applicable.

Travel Required:

• 0-5%

Experience and Education Requirements:

• Typically requires a bachelor's degree and a minimum of 2 to 4 years of relevant experience

Flex Workplace:

• Your primary location will be your assigned Dexcom site, but you may work part of the week from a home office. You must live within commuting distance of your assigned Dexcom site (typically within an hour’s commute).

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.

AI in Hiring Notice: We may use AI supported tools to help make our hiring process more efficient, consistent, and accessible for candidates around the world. All hiring decisions are made by people.

At Dexcom, we are committed to providing a fair and inclusive recruitment process, and welcome candidates of all genders and gender identities to apply. If any wording in this description appears unintentionally gendered or exclusionary, please be assured this is not intentional.

Should a reasonable accommodation be necessary to aid a disability, requests should be sent to Dexcom Talent Acquisition at [email protected].

The monthly base salary for this position is from €2,677.50 to €3,465.00 gross. Final offer will depend on your qualifications, competencies, and professional experience.

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