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n8n

Open-source, node-based workflow automation platform

Lead Forward Deployed Engineer

Implementation & Technical Account ManagementPosted on Nov 11
Full-time

About the Job

Requirements

  • At least 6 years of experience in forward deployed engineering, solutions engineering, professional services, or technical consulting within a software company.
  • At least 2 years of experience leading and coaching technical teams, with a track record of developing talent and improving customer-facing technical delivery.
  • Hands-on experience with workflow automation, integration platforms, or low-code tools, including the ability to design and troubleshoot complex automation solutions.
  • Experience building production-ready workflows and integrations, with understanding of APIs, authentication, data handling, security, and enterprise architecture considerations.
  • Ability to work across Sales, Customer Success, Product, Engineering, and Partnerships to align priorities, manage expectations, and make trade-offs.
  • Ability to balance technical excellence with business impact, identify high-value use cases, and empower customers to become self-sufficient.
  • Willingness to stay close to technology and customer challenges while building a team, creating repeatable processes, and scaling delivery.
  • Availability in EMEA or North America and comfort traveling to customer sites when needed.

Responsibilities

  • Hire, onboard, and coach Forward Deployed Engineers across the region, partnering with Deployment Strategists on customer engagements.
  • Set and maintain technical quality standards for production workflows, custom nodes, integration architectures, and customer-facing delivery.
  • Manage regional team capacity, workload, and staffing while participating in customer engagements and supporting technical development.
  • Lead regional engagement intake and prioritization with Customer Success, Sales, and Partnerships, focusing on high-value accounts, strategic adoption opportunities, and at-risk renewals.
  • Qualify and scope customer engagements, selecting internal engineers and delivery partners and establishing success criteria, technical ownership, and timelines.
  • Drive customer outcomes through production-ready workflows, increased adoption, and handovers to Customer Success Managers; report regional results and expansion signals to leadership.
  • Ensure customers build alongside engineers, develop technical confidence, and can maintain and scale their automations.
  • Create and improve reusable technical assets, including workflow templates, reference architectures, workshop materials, and hackathon playbooks.
  • Turn customer-engagement learnings into scalable best practices that improve delivery quality and consistency across the global team.
  • Collaborate with regional partner managers and the Partner Delivery Manager to ensure partner-led engagements meet technical and delivery standards.
  • Support partner technical readiness, certification, and quality reviews.
  • Work with Product and Engineering to translate customer feedback, integration gaps, feature requests, and custom-node needs into priorities, balancing reusable improvements with customer-specific solutions.

Desired Qualifications

  • Familiarity with n8n or similar workflow automation and low-code platforms, ideally including experience building complex production workflows.
  • Experience working with systems integrators, technical consulting partners, or external delivery teams on enterprise customer engagements.
  • Experience establishing or scaling a regional technical delivery team, including hiring, defining processes, and building a team culture.

About the Company

n8n

Open-source, node-based workflow automation platform

n8n is an open-source workflow automation platform that lets technical teams build multi-step automations with a visual, node-based editor, and it supports custom JavaScript or Python code when needed. Workflows are created by connecting trigger and action nodes on a drag-and-drop canvas, including webhooks, database queries, API calls, logic, loops, and notifications. It differentiates itself by offering both self-hosted and cloud options under a fair-code license, plus 400+ native integrations, community templates, and strong developer tooling with AI integrations. Its goal is to empower teams to automate complex workflows with flexibility, control, and accessibility, enabling rapid automation without sacrificing data ownership or customization.

Company size
1,001-5,000
Company stage
Series C
Total funding
$254M
Headquarters
Berlin, Germany
Founded
2019

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