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Sedgwick Claims Management Services

Claims management and risk solutions provider

Operations Manager

Business OperationsConfirmed live in the last 24 hours
Full-timeNo salary listedHybrid

About the Job

Requirements

  • A master's degree or equivalent level of thinking; a technical or engineering direction is preferred.
  • Five to ten years of experience in a leadership role, directing teams and managers.
  • Knowledge of operational processes, budget management, and financial results.
  • Experience coaching, guiding, and developing employees and managers.
  • Strong communication skills and the ability to bring different stakeholders together.
  • Fluent knowledge of Dutch, French, and English.
  • Experience in technical services to government bodies and businesses is required.

Responsibilities

  • Lead department team coordinators and support their development as leaders.
  • Translate business objectives into clear operational plans, priorities, and budgets for teams across language boundaries.
  • Further optimize processes, collaboration, and working methods to strengthen quality and efficiency, in close collaboration with the Business Support Manager.
  • Create an environment where knowledge sharing, continuous improvement, and innovation are standard.
  • Analyze operational results and provide management information to support decision-making.
  • Maintain relationships with customers and partners and help identify opportunities for further growth.

Desired Qualifications

  • Knowledge of soil- or construction-related services.

About the Company

Sedgwick Claims Management Services

Claims management and risk solutions provider

Sedgwick manages claims and risk for insurers, corporations, and public entities. Its services cover the full claims lifecycle, including clinical case management, networks, and cost-containment programs, plus specialized work like home inspections and property appraisals. The company operates by charging fees for these managed services that coordinate medical care, assess losses, and support timely resolution. Sedgwick differentiates itself through its integrated, end-to-end approach to claims management and its strong emphasis on caring for people, DEI, and client outcomes. Its goal is to help clients resolve claims efficiently, restore property and brands, and reduce costs through targeted resources deployed at the right time to improve outcomes.

Company size
10,001+
Company stage
Growth Equity (Non-Venture Capital)
Total funding
$1.5B
Headquarters
Memphis, TN
Founded
1969

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