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Accor

Global hotel management, franchising, loyalty programs

General Manager

Business & StrategyConfirmed live in the last 24 hours
Full-timeHanoi, VietnamNo salary listedIn-person

About the Job

Requirements

  • A minimum of 3 years of experience as a General Manager in a premium or midscale hotel is required.
  • Proven ability to drive a dynamic team with an enabling and collaborative leadership style is required.
  • Strong knowledge of rooms, sales and marketing, digital marketing, e-commerce, and food and beverage services is required.
  • Proficiency in English is required.
  • A bachelor's degree is required.

Responsibilities

  • Manage hotel operations to maximize profitability and ensure a superior guest experience.
  • Identify and implement strategic performance drivers to optimize commercial performance and attract international and domestic travelers.
  • Create a performance-driven culture that meets the business objectives of guests, employees, owners, and Accor.

Desired Qualifications

  • Experience as a General Manager in a premium or midscale hotel within Vietnam is preferred.

About the Company

Accor

Global hotel management, franchising, loyalty programs

Accor operates a global portfolio of hotel brands spanning economy to luxury, providing hotel management and franchising services in the travel and tourism sector. Its revenue comes from room bookings, food and beverage services, and management fees earned from franchised properties. The company runs a loyalty program called A Club to boost guest retention and engagement. Growth is aided by strategic acquisitions, such as Adoria for corporate catering solutions and a stake in Squarebreak for upscale villa rentals. Accor pairs global expertise with local knowledge to deliver consistent hospitality experiences at scale, while pursuing sustainability and positive impact on guests, communities, and the environment. The overall goal is to offer reliable, high-quality experiences across markets and to grow responsibly through responsible expansion and sustainable practices.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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