Navion Senior Solutions

Operates senior living communities and services

Sales Specialist

Field SalesConfirmed live in the last 24 hours

Full-timeRemote in USANo salary listed

About the Job

Requirements

Proven sales executive experience meeting or exceeding targets.
Ability to drive the sales process from inquiry to close.
Ability to articulate the distinct aspects of Navion Senior Solutions offerings.
Ability to position Navion against competitors.
Ability to work well with others and promote a team environment.
Listening, negotiation, and presentation skills.
Verbal and written communication skills.
Must be at least 18 years of age.
One to two years of experience in long-term care and progressive sales experience in a healthcare, hospitality, or service environment are preferred.
Must be available to travel up to 95% of the time.

Responsibilities

Develop and implement comprehensive sales strategies to drive occupancy success.
Coach, train, mentor, track, and assist with management of Sales and Marketing team members.
Monitor and report daily census and weekly conversion ratios for all communities.
Provide bi-monthly reports on sales activities, including hot and warm prospects, follow-up activities, lost leads, and overall performance, to the Senior Regional Director of Operations and Senior Regional Director of Sales and Marketing; review these reports with Executive Directors and the Sales Director.
Achieve all sales census goals in the budgeted plan for the community; track accuracy and approve monthly commission reports.
Schedule, organize, and conduct tours with prospective residents, families, and professional referral sources.
Respond to and follow up promptly and appropriately with walk-ins, phone inquiries, and mail-in inquiries, treating each inquiry with value and respect.
Meet minimum sales expectations for call-outs, first on-site personal touches, securing deposits, and move-ins.
Collaborate with Sales and Marketing and Life Enrichment Directors to create, plan, and implement events to attract prospective residents, including seminars, speakers, themed events, and family nights.
Understand and clearly represent all documents related to residency, including residency agreements and admission forms.
Develop and maintain good working relationships with residents, families, team members, and professional referral sources.
Communicate with key influencers affecting sales and move-ins.
Maintain a working knowledge of all software programs.
Take the lead on sales that become uncertain and instruct the individual assisting with the lead on immediate next steps and strategies.
Present questions and challenges to the Executive Director and other managers regarding sales, move-ins, and closing sales effectively and promptly, including questioning possible denials of admissions or readmissions.
Maintain confidentiality of pertinent information.
Comply with Navion, city, state, and federal regulations pertaining to residents' accounts, including Medicare and third-party billing.
Interact professionally and effectively with all levels of the organization, residents, and family members.
Motivate the community team and sales staff through ongoing training and positive reinforcement.
Maintain and develop Sales team communication to promote cohesiveness, share best practices, and provide positive reinforcement.
Perform other duties as assigned by supervisors.

Desired Qualifications

Bachelor's degree.
One to two years of experience in long-term care and progressive sales experience in a healthcare, hospitality, or service environment.

Sales Specialist (Southeast) - Navion Senior Solutions

Navion Senior Solutions · Columbia, United States (Remote) · Full-time · Posted 2026-10-22

Workplace: remote

Department: Navion Home Office

Description

Navion Senior Solutions is seeking a high-performing Sales Specialist. You will be responsible for providing sales and marketing support to Navion's communities based on need and at the direction of the Vice President of Sales and Marketing. This individual is responsible and accountable for assisting with lead generation, sales and closing activities and achieving/exceeding move in goals, as well as maintaining a positive image of the company with referral sources, residents, and all team members. Immediate occupancy growth and revenue growth are the top two priorities and focus areas of this position.

This position will support communities across the Southeast and travel will be 5 days a week!

Navion has partnered with Tapcheck, revolutionizing the way team members get paid! Join our amazing team and be part of a groundbreaking mobile app that allows team members to access their earned wages instantly. Say goodbye to waiting for payday and the stress of financial instability. With Tapcheck, we believe in empowering team members and giving them more control over their finances. With our innovative technology and user-friendly interface, we are reshaping the world of payroll!

Responsibilities

Develop and implement comprehensive sales strategies to drive occupancy success.
Coaches, trains, mentors, tracks and assists with the management of the Sales and Marketing team members.
Monitors and reports daily census and weekly conversion ratios for all communities.
Provides bi-monthly reports on sales activities, including hot /warm prospects, follow-up activities, lost leads and overall performance to SRD of Operations and SRD of Sales and Marketing, as well as reviewing these reports with Executive Directors and Sales Director
Responsible for achieving all sales census goals in the budgeted plan for the community; tracks accuracy and approves monthly commission reports.
Schedules, organizes, and conduct tours with prospective residents, families and /or professional referrals.
Responds and follows-up with all walk-ins, phone inquiries, and mail-ins timely and appropriately and treats each inquiry with value and respect.
Meets the minimum sales expectations to call outs, first on-site personal touches, securing deposits, and move ins.
Collaborates with Sales and Marketing and Life Enrichment Directors to create, plan, and implement events to bring in prospective residents such as but not limited to seminars, speakers, themed events, and family nights.
Understands and articulately represents all documents related to residency, including residency agreement, admission forms, etc.
Develops and maintains a good working relationship with residents, families, team members, and professional referral sources.
Communicates with key influencers impacting sales and move-ins.
Maintains a working knowledge of all software programs.
Responsible for taking the lead with all sales that become uncertain and instruct the individual assisting with the lead on immediate next steps and strategies.
Understands the responsibility of presenting questions and challenges to the Executive Director and other managers in regard to sales, moving in’s and closing sale effectively and timely. This also includes questioning any possible denials of admits or readmits.
Maintains confidentiality of all pertinent information.
Complies with all Navion, city, state, and federal regulations pertaining to Residents’ accounts as it relates to Medicare, third party billing, etc.
Interacts professionally and effectively with all levels of the organization, residents, family members, etc.
Motivates the entire community team and sales staff through ongoing training and positive reinforcement.
Maintains and develops Sales team communication to help create cohesiveness, share best practices and create positive reinforcement.
Other duties as assigned by Supervisors.

Requirements

Proven sales executive experience, meeting or exceeding target
Proven ability to drive the sales process from inquiry to close
Proven ability to articulate the distinct aspects of Navion Senior Solutions offerings
Ability to position Navion against competitors
Ability to work well with others and promote a team environment.
Excellent listening, negotiation and presentation skills
Excellent verbal and written communications skills
Must be 18 years of age or older
Bachelor's degree preferred
One to two years' experience in long-term care and progressive sales experience in healthcare, hospitality or service environment preferred.
Available to travel up to 95% of the time

Benefits

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k)
PTO for full time positions
Short & Long Term Disability Insurance
Life Insurance
Career Advancement Opportunities

HPC

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About the Company

Navion Senior Solutions

Operates senior living communities and services

Navion Senior Solutions runs senior living communities in the southeastern United States, offering independent living, assisted living, memory care, and short-stay options. Residents pay monthly rents based on care level and accommodation, and Navion also provides in-home care, with communities offering dining, activities, transportation, and 24/7 staffing to support daily living. The company grows its portfolio through partnerships with investors like Blackstone and with real estate partners such as National Health Investors, leveraging technology to improve care and operations. Its goal is to expand and manage senior housing across the Southeast, delivering a range of care options while expanding its portfolio through strategic partnerships.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: Raleigh, NC
Founded: 2014

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