Engineering Field Services Technician 2

Job Description:

Engineering Field Services Technician II

Team: Engineering Field Services
Reports to: Manager, Engineering Field Services
Location: Field-based, United States
Travel: 80%–90%
Employment: Full-time, permanent; exempt

Role Overview

The Engineering Field Services Technician II performs advanced testing, validation, troubleshooting, inspections, and commissioning support at utility-scale solar sites. This role connects field conditions with internal engineering teams by collecting reliable evidence, documenting findings, and supporting improvements to products, firmware, software, quality, and deployment processes.

The Technician II works independently, follows approved procedures, uses sound judgment in changing site conditions, and communicates technical risks and findings clearly. Work may involve tracker systems, eBOS equipment, controllers and communications devices, NX Pulse, robotic inspection and cleaning systems, and emerging field technologies.

Key Responsibilities

• Test and validate products: Set up and execute field tests for products, firmware, software features, communications, cybersecurity controls, and integrated systems. Record results, anomalies, and follow-up needs.
• Perform advanced field work: Support firmware updates, configuration changes, recovery actions, validation reruns, pilot programs, and release-readiness activities.
• Troubleshoot and investigate: Diagnose field issues across electrical, controls, firmware, software, mechanical, and network systems. Gather the logs, photos, measurements, device information, and site context needed for engineering review.
• Support commissioning and deployment: Verify configurations, communications, firmware, component behavior, and system readiness. Help resolve issues affecting startup, field acceptance, or operational handoff.
• Conduct inspections and field assessments: Evaluate installation quality, equipment condition, and site issues. Support eBOS assessments involving PowerMerge, combiner boxes, transitional boxes, and inline fuse connectors, including warranty-related and post-event investigations.
• Support robotics and emerging technologies: Assist with NX Ranger inspection services and Robotic Cleaning System deployments, pilots, diagnostics, commissioning, serviceability checks, and validation. Perform drone-supported work when assigned and qualified.
• Document and share findings: Maintain accurate records in Jira, Confluence, or equivalent systems. Prepare clear summaries and evidence packages that remote engineering teams can use.
• Partner across teams: Work with Product, R&D, Firmware, Software, Controls, Security and Communications, Hardware, Quality, NPI, and other field teams. Share practical observations that can improve products, procedures, and deployment plans.

Required Qualifications

• Associate degree in a technical field—such as electrical engineering technology, industrial electronics, renewable energy, mechatronics, instrumentation, or networking—or equivalent military technical training or field experience.
• 3–5 years of relevant experience in field service, commissioning, technical operations, engineering support, controls, or utility-scale solar.
• Ability to carry out technical assignments independently and make sound decisions in active field environments.
• Experience troubleshooting electrical systems, controls, firmware, communications, field devices, or integrated equipment.
• Ability to read electrical schematics, wiring diagrams, one-line diagrams, technical manuals, and test procedures.
• Strong written communication and documentation skills.
• Valid driver’s license and ability to travel extensively to project sites.

Preferred Qualifications

• Bachelor’s degree in a technical discipline.
• Experience with solar trackers, field controllers, site communications, or commissioning.
• Background in firmware validation, software field testing, user acceptance testing, or pilot programs.
• Familiarity with NX Pulse, SPCs, NCUs, Datahub, eBOS, robotics, or other Nextpower field technologies.
• Experience with quality investigations, construction verification, cybersecurity-related field work, or drone-supported inspections.
• OSHA 10 or OSHA 30, CPR/First Aid, or NFPA 70E awareness training. A valid drone certification is required for independent drone work where applicable.

Field Conditions and Training

This role involves frequent work at remote, outdoor solar sites, including active construction and operating environments. Conditions may include uneven terrain, weather extremes, dust, noise, extended walking, and work around electrical, mechanical, and communications equipment. The role may require extended hours or schedules tied to outages and testing windows.

Employees must complete required company and site safety training and use PPE appropriate to the assignment. Success requires safe, dependable field execution, strong technical documentation, and consistent follow-through.

At Nextpower, we are driving the global energy transition with an integrated clean energy technology platform that combines intelligent structural, electrical, and digital solutions for utility-scale power plants. Our comprehensive portfolio enables faster project delivery, higher performance, and greater reliability, helping our customers capture the full value of solar power. Our talented worldwide teams are redefining how solar power plants are designed, built, and operated every day with smart technology, data-driven insights, and advanced automation. Together, we’re building the foundation for the world’s next generation of clean energy infrastructure.

Nextpower is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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