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Conduent

BPO and digital solutions provider

HR Solutions Services Associate 3

HR Operations & CoordinationPosted on Nov 9
Full-timeManila, Metro Manila, PhilippinesNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in Human Resources, Business Administration, Management, or a related field is required.
  • One to three years of experience in HR operations, workforce administration, shared services, or a similar role is required.
  • Experience working with HRIS platforms such as Employee Central/SuccessFactors, SAP, SNOW, HRX, and SharePoint is required.
  • Strong English language skills are required.
  • Knowledge of employment legislation and HR practices is required.
  • Experience with Microsoft Office applications, particularly Excel, is required.
  • The role requires the ability to handle confidential and sensitive information.

Responsibilities

  • Process employee lifecycle transactions, including hires, internal transfers, promotions, organizational changes, personal data changes, and terminations.
  • Maintain accurate employee records in HR systems and databases, and promptly update employee data.
  • Generate employment-related documents and letters as required.
  • Coordinate onboarding activities for new hires.
  • Provide first-level HR support and escalate complex issues when necessary.
  • Ensure data integrity within HR information systems through personal input or peer checks.
  • Maintain confidentiality of employee information.
  • Follow established HR processes and quality standards.
  • Deliver timely and accurate HR service while complying with client and company policies and labor regulations.

Desired Qualifications

  • Previous experience in a shared HR services work environment is preferred.

About the Company

Conduent

BPO and digital solutions provider

Conduent provides technology-enabled business process outsourcing services across healthcare claims and administration, customer experience management, and human capital solutions. It uses automation and AI to streamline operations, such as healthcare and casualty claims processing, omnichannel customer support, and HR services. This differentiates itself through large-scale delivery (billions of interactions annually, millions of tolling transactions daily) and a focus on combining digital technologies with domain expertise to improve performance, customer experiences, and reduce costs and risks for clients. The goal is to help clients run more efficiently, deliver better service, and support missions across industries.

Company size
10,001+
Company stage
IPO
Headquarters
Florham Park, NJ
Founded
2017

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