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Kaiser Permanente

Integrated healthcare provider and payer platform

Nurse Manager 1 - Hospital

Nursing & Frontline Patient CareUpdated on Nov 13
Full-timeHillsboro, OR, USANo salary listedIn-person

About the Job

Requirements

  • A Bachelor of Science in Nursing (BSN) and at least three years of experience in business operations, clinical health care, or a directly related field are required.
  • At least three years of experience in patient care delivery are required.
  • At least two years of experience in a leadership role, with or without direct reports, are required.
  • Basic Life Support is required at hire.
  • An Oregon Registered Nurse license is required at hire.

Responsibilities

  • Implement best-practice models, patient-care delivery systems, and practice standards across several locations.
  • Investigate and resolve patient, family, and member concerns about patient care and services; collaborate with physicians, outside health care providers, and other health care team members to achieve optimal and safe care across the continuum.
  • Monitor resource needs in assigned clinical areas; oversee appropriate assignment and utilization of resources, equipment, supplies, and medications; foster a safe environment for patients and employees.
  • Maintain clinical expertise, supervision, competency, and licensing; direct care in the unit, delegate tasks within scope of practice, and perform clinical duties as required.
  • Collaborate with Nursing Clinical Practice to ensure assistants and staff provide high-quality care and comply with the Nursing Practice Act, The Joint Commission, and applicable federal, state, and local requirements.
  • Provide development opportunities, set goals with employees, give performance feedback and coaching, support performance-management guidelines, develop and provide training, and foster collaboration and professional growth.
  • Manage the designated work unit or team by translating business plans into tactical actions, overseeing assignments, ensuring policy compliance, setting standards, measuring progress, resolving escalated issues, distributing resources, and addressing obstacles and improvement opportunities.
  • Manage hospital administrative functions supporting patient care, including action items, timelines, financial commitments, workflow and performance reporting, data collection and analysis, recruitment and selection, labor relations, training and development, workplace and patient safety, quality and risk management, survey readiness, audit documentation, and department budget, expenditures, and payroll with higher-level leader input.
  • Manage 24/7 care delivery operations and programs, including complex work streams, strategic initiatives, data-informed plans, daily patient-care operations, hospital resources, multidisciplinary teams, emergency preparedness and recovery plans, project teams, and nursing services in alignment with cost, quality, clinical, and utilization standards.
  • Manage operational and technology-process improvements by overseeing cross-functional team goals and priorities, defining issues, leading strategic projects, applying root-cause analysis and solutions, contributing to integrated-care strategic plans, and aligning project metrics with departmental initiatives.
  • Monitor and guide continuous improvement in clinical-practice, service, and operational quality and safety; hold staff and direct reports accountable for legal and regulatory compliance; implement and support systems and methods to evaluate and improve patient care within the department and across the continuum.

Desired Qualifications

  • Pediatric Advanced Life Support (PALS) certification from the American Heart Association is preferred.
  • Certification from the American Nurses Credentialing Center (ANCC) in a related practice area is preferred.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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