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Universal Health Services

Manages hospitals and behavioral health facilities

Medical Assistant - Practice Support Technician

Clinical Support & Patient AdministrationPosted on Nov 4
Full-timeMcAllen, TX, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • Registered Medical Assistant certification is required.
  • Current BLS/CPR certification is required.
  • At least three years of experience as a Medical Assistant is required.
  • Ability to communicate effectively in English, both verbally and in writing.
  • Proficiency in basic computer programs and operating systems, including Microsoft Office, and minor database retrieval.
  • Ability to learn and become proficient in multiple electronic medical records systems.
  • General medical office procedures and front-office/administrative expertise.
  • Knowledge of chronic disease management, HEDIS, and preventive health measures, and experience working with a geriatric population.

Responsibilities

  • Participate in decision-making and process improvement.
  • Focus on the problem or issue rather than the person.
  • Assist with daily clerical operations, including answering multiple phone lines and making copies of documents as necessary.
  • Accurately file patient charts, including scanning documents into files as necessary.
  • Schedule patient appointments, return visits, and specialist appointments as necessary.
  • Distribute referrals to physicians and insurance companies as necessary, and maintain proper documentation of referral requests and responses in patient charts.
  • Pre-authorize prescriptions and clinical tests, including CT, MRI, and ultrasound, as necessary.
  • Phone or fax patient prescriptions as necessary.
  • Schedule diagnostic imaging studies, BMDs, dietician appointments, cardiology testing, and radiology testing for patients, and complete appropriate paperwork.
  • Perform clinical testing accurately, including EKG, PFT, DPN, Quantaflo, BMD, PQR-9, CLIA-waived lab tests, vital signs, oxygen saturation, DRE Camera, and urinalysis/hemocult tests according to licensed providers' orders; maintain quality-control logs per CLIA guidelines.
  • Complete patient information forms accurately before the physician meets with the patient and assist the physician with the chart as necessary.
  • Adhere to clinic safety and quality guidelines.

Desired Qualifications

  • Bilingual ability in English and Spanish is preferred.

About the Company

Universal Health Services

Manages hospitals and behavioral health facilities

Universal Health Services operates a network of acute care hospitals, behavioral health facilities, and ambulatory centers across the United States. It generates its services by acquiring and managing healthcare facilities, then integrating them under centralized operating practices to deliver patient care. The company’s offering is the management and provision of hospital and behavioral health services, with a focus on standardized clinical operations, economies of scale, and nationwide coverage. What sets UHS apart is its long history of growth through acquisitions, its size and scale in both acute and behavioral health markets, and its ability to integrate new facilities while maintaining consistent care quality. Its goal is to provide high-quality healthcare across a broad network, improve patient outcomes, and sustain long-term value for shareholders by expanding access and efficiency in hospital and behavioral health services.

Company size
10,001+
Company stage
IPO
Headquarters
Upper Merion Township, Pennsylvania
Founded
1978

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