U

University of Arkansas for Medical Sciences

Comprehensive healthcare provider delivering specialist services

Dietetic Technician

Medical, Clinical & VeterinaryConfirmed live in the last 24 hours
Full-timeLittle Rock, AR, USANo salary listed

About the Job

Requirements

  • A high school diploma or GED and two years of customer service experience are required.
  • The candidate must be able to work during inclement weather.
  • The candidate must be able to work rotating weekends and holidays.
  • The position requires continuous standing, walking and bending or reaching frequently, and lifting and carrying 26–50 pounds.
  • The candidate must be able to work inside a medical environment with loud noise and potential exposure to chemicals, electrical hazards, fumes, gases, odors, and heavy machinery.

Responsibilities

  • Assist patients and ensure they receive meals and nourishment in accordance with current diet orders and food allergens.
  • Proactively seek food orders from patients who did not call the call center, may have difficulty speaking, hearing, or seeing, or may need language assistance.
  • Take food orders promptly and accurately at the bedside using iPads while following diet-order constraints.
  • Make selections in the electronic meal-selection system using room-service assist and house-selection criteria.
  • Update and record patient information from the electronic medical record, correct menu choices based on meal patterns, allergies, and patient preferences, and alert Lead Room Service Ambassadors or Supervisors to issues.
  • Serve trays promptly in accordance with departmental policies and procedures.
  • Accurately identify patients and their trays using two patient identifiers.
  • Assess and troubleshoot issues at the point of service that may affect patient satisfaction.
  • Respond to patient requests by communicating with appropriate staff.
  • Retrieve trays from assigned patient units after patients finish their meals.
  • Prepare beverages according to thickened-liquid policies when required.
  • Stock coolers, freezers, and dry-storage items in the patient food area.
  • Store supplies and food according to department standards.
  • Apply FIFO, temperature-control, and labeling standards.
  • Follow the cleaning checklist and maintain a clean, organized work area.
  • Greet customers courteously, identify themselves by name and department, maintain eye contact, and offer assistance.
  • Model appropriate behavior for other employees, take initiative to cross-train and assist others, demonstrate flexibility, and maintain a focus on customer service.
  • Demonstrate integrity, compassion, and respect, and maintain a positive attitude toward coworkers, patients, visitors, and staff regardless of protected characteristics.
  • Perform other duties as assigned by management.

Desired Qualifications

  • Experience in a food-service or patient-care setting is preferred.

About the Company

University of Arkansas for Medical Sciences

Comprehensive healthcare provider delivering specialist services

UAMS Health is a comprehensive medical provider in Arkansas that offers a wide range of specialty clinics and services, including women’s health, cancer treatment, orthopaedics, stroke care, and trauma. It delivers care through clinics and procedures performed by world-renowned clinicians, using the latest medical treatments and procedures. The model centers on patient- and family-centered care, supported by the University of Arkansas for Medical Sciences’ academic and clinical resources. Services come from consultations, surgeries, and specialized procedures, with additional work in community outreach and health education. The goal is to improve the health and well-being of people in Arkansas by providing high-quality, expert medical care and education.

Company size
Not listed
Company stage
Grant
Total funding
$2.3M
Headquarters
Little Rock, AR
Founded
1879

Recently Posted Jobs

Explore more opportunities at University of Arkansas for Medical Sciences

See more jobs