Medicare Manager

Our Company

Explore how you can contribute at AmeriLife.

For over 50 years, AmeriLife has been a leader in the development, marketing and distribution of annuity, life and health insurance solutions for those planning for and living in retirement.

Associates get satisfaction from knowing they provide agents, marketers and carrier partners the support needed to succeed in a rapidly evolving industry.

Job Summary

The Medicare Manager is responsible for leading the company’s Medicare sales and operations efforts, driving enrollment growth, ensuring compliance with CMS and carrier requirements, and developing a high-performing team. The role oversees Medicare agents, manages carrier relationships, analyzes performance metrics, and implements strategies to achieve organizational growth objectives while delivering an exceptional member experience.

Job Description

Essential Duties and Responsibilities

• Recruit, train, coach, and develop Medicare agents and support advisors.
• Establish, monitor, and manage individual and team performance goals.
• Drive Medicare enrollment growth through effective sales and operational strategies.
• Monitor sales activity, enrollment metrics, and pipeline performance.
• Ensure compliance with CMS regulations, carrier requirements, and internal policies.
• Conduct quality assurance reviews and address compliance concerns as needed.
• Serve as the primary point of contact for Medicare carrier partners.
• Communicate plan updates, enrollment information, and carrier initiatives to staff.
• Prepare and present reports on enrollment, retention, productivity, and growth metrics.
• Identify process improvements and implement operational efficiencies.
• Collaborate with leadership to develop and execute strategic growth initiatives.
• Maintain accurate records, reporting, and documentation related to Medicare operations.

Qualifications

• Bachelor’s degree
• 3+ years of Medicare sales, health insurance, or Medicare operations experience
• 2+ years of leadership or management experience
• Working knowledge of Medicare Advantage, Medicare Supplement, and Prescription Drug Plans
• Understanding of CMS regulations and Medicare compliance requirements
• Strong leadership, coaching, and team-development skills
• Excellent communication, organizational, and problem-solving abilities
• Proficiency in Microsoft Office and CRM systems
• Florida Health Insurance License

What AmeriLife Offers

A comprehensive benefits package that includes PTO, medical, dental, vision, retirement savings, disability insurance, and life insurance.

Equal Employment Opportunity Statement

We are an Equal Opportunity Employer and value diversity at all levels of the organization. All employment decisions are made without regard to race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, age, national origin, ancestry, disability, genetic information, marital status, veteran or military status, or any other protected characteristic under applicable federal, state, or local law. We are committed to providing an inclusive, equitable, and respectful workplace where all employees can thrive.

Americans with Disabilities Act (ADA) Statement

We are committed to full compliance with the Americans with Disabilities Act (ADA) and all applicable state and local disability laws. Reasonable accommodations are available to qualified applicants and employees with disabilities throughout the application and employment process. Requests for accommodation will be handled confidentially. If you require assistance or accommodation during the application process, please contact us at [email protected].

Pay Transparency Statement

We are committed to pay transparency and equity, in accordance with applicable federal, state, and local laws. Compensation for this role will be determined based on skills, qualifications, experience, and market factors. Where required by law, the pay range for this position will be disclosed in the job posting or provided upon request. Additional compensation information, such as benefits, bonuses, and commissions, will be provided as required by law. We do not discriminate or retaliate against employees or applicants for inquiring about, discussing, or disclosing their pay or the pay of another employee or applicant, as protected under applicable law. Pay ranges are available upon request.

Background Screening Statement

Employment offers are contingent upon the successful completion of a background screening, which may include employment verification, education verification, criminal history check, and other job-related inquiries, as permitted by law. All screenings are conducted in accordance with applicable federal, state, and local laws, and information collected will be kept confidential. If any adverse decision is made based on the results, applicants will be notified and given an opportunity to respond.