Director of Strategic Accounts

Entrepreneurial Director of Strategic Accounts

About the Role

You will help design and implement Strategic Account Management strategy at Brightidea to  grow revenue with a key group of named accounts. You will be responsible for driving customer success. The role requires solid relationship building skills coupled with an ability to think strategically. Your interactions with the customer will represent the Brightidea culture and create value for customers which will ultimately drive revenue.

Key responsibilities include, but are not limited to:

• Work closely with senior executives to design and implement Strategic Account Management strategy
• Own overall relationship with your portfolio of customers; identify and partner with key customer stakeholders to ensure alignment between their business and priorities and Brightidea.
• Lead key partnership initiatives including quarterly business reviews, ongoing checkpoints, and escalations as needed
• Build fundamental account plans, operational strategy and drive revenue growth
• Identify opportunities for up-selling and expand Brightidea’s revenue
• Work closely with internal Brightidea teams such as Legal, Sales Operations, Customer Success and the Implementation teams
• Identify close conversion and cross sell opportunities to maximize the penetration rate for additional products and services into the existing enterprise client base
• Leverage relationships with Innovation decision-makers in one division or location across different divisions to sell into another
• Use CRM to: optimize your productivity, accurately forecast, and transparently communicate sales metrics and customer information
• Be the expert in Brightidea offerings and stay on top of industry trends within the Innovation Management space

What You Need to Succeed

• 10+ years in an enterprise commercial, strategic client success, account management role
• 5+ years enterprise software
• Experience interacting with and building relationships with C-Level stakeholders within Named Accounts
• Strong track record and history of carrying and exceeding targets
• Account planning and execution skills
• Strong time management skills
• Proven consultative sales solution skills, including the ability to articulate clear and concise value statements
• Ability to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment
• Proven ability to systematically develop, drive and close business opportunities
• Creativity and flexibility to drive sales strategies into existing accounts
• Thoughtfulness – the ability to know what the customer needs before they know they need it
• Track record of building and maintaining long term relationships with customers

Background

Helping large companies innovate isn’t easy, but it is vital. Vital to creating new jobs, vital to igniting growth, vital to ensuring a safe, healthy and prosperous future for billions around the globe.

But, innovation at large companies is a mess. Employees often have lots of ideas to improve the business, but, with no formal process, their ideas go unheard, and they eventually give up trying to make a difference. Corporate innovation teams are expected to support a growing list of activities but have historically lacked strong tools designed for the job.  Executives, despite having millions to invest, live in fear of disruption, and still have no idea where their “next big idea” will come from, or if it will come at all.

Our Company & Culture

We are a tight-knit, entrepreneurial minded team of self-starters who show up every day with a singular mission: to transform the way the world innovates.  Our primary focus this year is to continue to add exceptionally talented and motivated individuals to the Brightidea team. We are ambitious, bold, highly-collaborative, focused, and we aim to win.  We take a humble approach to changing the way corporate R&D teams run innovation challenges.

Anyone joining our company will have the opportunity to shape the culture and be an integral part of setting it up for long term success. If you identify with being humble, T-shaped, and relentlessly resourceful then this could be the perfect team for you to shine in.

Compensation

$150,000 - $350,000 OTE depending on size of quota