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Santander

Global retail and commercial banking group

Customer Advisor - Bank Branch

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-timeDarmstadt, GermanyNo salary listedIn-person

About the Job

Requirements

  • Commercial vocational training, preferably in banking, such as bank clerk training, or comparable training.
  • Knowledge and experience in one or more of the relevant product areas—loans, current accounts, cards, or retirement and provisions—or willingness to learn them.
  • Ability to work closely in a team, maintain close customer contact, and provide professional service.
  • Sensitivity to people and their needs, together with aptitude and passion for sales, including needs analysis, recommendations, closing, and customer support.

Responsibilities

  • Conduct needs and potential analyses within the bank’s advisory approach, taking each customer’s or prospective customer’s individual life situation into account.
  • Advise an existing customer base and acquire new customers for one or more product areas, including loans, current accounts, cards, and retirement and provisions.
  • Build and maintain long-term customer relationships through independent scheduling of customer appointments and placement of individually suitable additional products.
  • Continuously develop and maintain a sense of responsibility for proactively managing risks within the bank.

About the Company

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Santander

Global retail and commercial banking group

Santander is a global bank focusing on retail and commercial banking in Europe and the Americas, serving individuals and SMEs with regional franchises and a broad consumer finance arm, plus a Corporate & Investment Banking division for multinational clients. It uses its Gravity cloud platform to migrate core banking and rapidly deploy digital services such as Openbank across markets, combining fintech-style agility with a bank's balance sheet. The bank differentiates itself by marrying a large retail footprint with global CIB capabilities under the One Santander verticals model to boost efficiency and cross-border revenue. Its goals include improving returns on tangible equity and financing the green economy through sustainable finance and renewable energy projects.

Company size
10,001+
Company stage
IPO
Headquarters
Boadilla del Monte, Spain
Founded
1902

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