Home Health Scheduler

Overview

Position Overview:

The Home Health Scheduler Full Time is responsible for providing a high level of customer service to our patients and their caregivers from intake to discharge for our Home Health office.

Essential Job Functions may include:

• Contacts patients to: advise them of the order placed on their behalf and to confirm all patient demographic information; to communicate any financial responsibilities and/or additional information necessary for processing the order received
• Scheduling Discipline visits and collaborating with staff providing patient care
• Communicating with community Healthcare providers to assist in patient care
• Demonstrates professional etiquette and courtesy when interfacing with customers
• Complies with and adheres to all regulatory compliance areas, policies and procedures

Why Join Our Team?

• Our clinical team is a family of clinicians who work together to meet the needs of each patient
• Nationwide career opportunities where our leaders encourage advancements
• Our clinicians enjoy the flexibility of getting to build rapport with patients to produce the best clinical outcomes
• We know that our clinicians make or break the organization’s success!

Requirements

• High school diploma or GED required/LPN preferred
• Minimum of 2 years related experience
• Experience with HCHB a plus
• Proficient in Microsoft suite of products including Outlook, Word and Excel
• Proven ability to manage in a high call volume environment with accuracy and efficiency
• Demonstrated ability to prioritize multiple tasks to meet deadlines
• Demonstrated ability to interact in a collaborative manner with other departments and teams
• Medical office, customer service preferred

Comprehensive Benefits (Full-time positions)

Aveanna offers benefits designed to support you inside and outside of work, including:

• Competitive pay
• Medical, Dental, Vision, and Life insurance
• Voluntary Pet Insurance for your fur babies
• 401(k) with Company match
• Vacation time, Sick time, Paid Holidays, and Floating Holidays
• Tuition reimbursement and tuition discounts
• Free continuing education units (CEUs) for nurses
• Employee Assistance Program and Employee Relief Fund
• Employee Stock Purchase Plan

Our Mission

Our mission is to revolutionize the way homecare is delivered, one patient at a time. We are committed to innovation, clinical excellence, and compassionate care—because outcomes improve when care is personal. Join the revolution and make a meaningful difference in the lives of patients and families every day.