IB Operations - Securities Specialist

Would you like to help us enhance our client experience, now and for the future? Are you client orientated with high risk awareness while looking for opportunities to improve process and service delivery?



In Group Operations we are the experts in how the firm operates. Our vision is to always enhance the client experience now and for the future. To succeed our people must:



​​Know what our clients want and need.​

​​Put clients first. Build a high level of trust and partnership with our clients.​

​​Deliver excellence.​



We’re looking for a Client Service Specialist to:

​​Execute the processes and controls you are responsible for in a timely, accurate and compete manner​

​​Always have a clear picture of the clients you are service​

​​Work across teams and functions to get the best solution or course of action.​

Understand the client's business, connect issues across the trade lifecycle, take ownership of complex problems and mobilize the right teams to solve them.

Your team

You’ll be working in the Client Service team based in China. We work closely with front to back office colleagues globally to manage internal and external client queries, help clients navigate the organization across all the asset classes and drive sustainable profits and be commercially cost aware. Our key objective is to deliver excellent client services with continuous improvement on process efficiency and risk control.

Your expertise

A high level of client focus and the ability to deliver on client requests in a timely manner

Strong client-service orientation with a track record of taking ownership and delivering against client requests within required timelines.

Good understanding of Prime Brokerage and the services and operational processes supporting institutional clients

Experience investigating trade, position, settlement or reporting exceptions

Strong risk and control mindset, with attention to detail and an ability to identify potential operational risks

A proactive approach to process improvement, automation and service enhancement

Previous experience within Prime Brokerage Operations, Client Service, Middle Office, Client Aligned Services or a comparable support function

Bachelors degree or equivalent

About us

UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe.
We know that great work is never done alone. That is why we place collaboration at the heart of everything we do. Because together, We are more than ourselves. Want to find out more? Visit ubs.com/careers.

Join us

At UBS, we know that its our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We are dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That is why collaboration is at the heart of everything we do. Because together, We are more than ourselves.
We are committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.

Disclaimer / Policy statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

How we hire

We may request you to complete one or more assessments during the application process. Learn more