Member Service Representative
Lafayette Federal Credit Union
Member Service Representative
Lafayette Federal Credit Union
Credit union offering savings and loans
Description
NOTICE: JOB APPLICANTS LIMITED TO DC, MD, OR VA RESIDENTS.Please note that we are exclusively considering applicants residing in the District of Columbia, Maryland, or Virginia for all open positions.Be part of Lafayette Federal Credit Union, recognized by USA Today as a Top Workplace for three consecutive years (2024–2026) We are expanding and looking for exceptional talent to support our members and contribute to our reputation as an employer of choice. Be a key player in our mission to become the premier financial partner for our community. Your skills and dedication are essential to our success.If so, then Lafayette Federal may have the perfect opportunity for you! We are currently seeking a Member Service Representative to join our dynamic team!
About us:
Our Difference: What makes Lafayette Federal cutting-edge? Lafayette Federal Credit Union is not only a great place to bank, but also a great place to work! In addition to our Top Workplaces recognition by USA Today, we have also been recognized nationally by (1) Newsweek’s America’s Best Bank’s list, (2) we’ve received a 5-star rating from Bauer financial, and (3) we’ve also received national recognition by S&P Global’ s Top Performing Credit Union’s!
Our Culture: Lafayette Federal is about inclusion, diversity, high performance, and new opportunities. Teamwork and our sense of community also make Lafayette Federal a great place to work. Each person is valued for his or her unique set of skills. We share a common devotion to the people we serve, participating in charity events throughout each year and giving back to the community.
Our Opportunities: Professional development, training, and certification is a priority for our employees. We want you to reach your career goals and provide support that leads to opportunities of advancement within the industry.
Requirements
The Member Service Representative is not your typical teller role. You will be joining a dynamic team focused on providing credit union members with an unparalleled customer service experience. As a Member Service Representative, you will be empowered to do what’s right for the member because you have a passion for helping others succeed.
A day in the life of a Member Service Representative will include:
Our ideal candidate will have entry-level banking and/or retail experience with cash handling, customer service experience, strong verbal communication, and understands the importance of maintaining confidentiality, privacy and professionalism as a front-line representative of our institution.
Top benefits or perks:
Joining Lafayette Federal comes with perks to support you in your personal and professional journey.
We provide employees with a generous benefits package including:
Pay: $38,662 - $45,000 annually (or $18.69 - 21.63/hr) depending on experience and qualifications.
Salary Description- $38,662 - 45,000 Annually (or $18.59 - 21.63/hr)
Location:
This position will be located in Crystal City.
The job posting highlights the most critical responsibilities and requirements of the job. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
*Lafayette Federal Credit Union is an Equal Opportunity and E-Verify Employer
*EOE/AA/DISABILITY/VETERAN
Credit union offering savings and loans
Lafayette Federal Credit Union offers savings and loan services to members in the Washington, D.C. area, with deposits insured by the NCUA and a focus on friendly customer service and favorable loan terms. Members put money into insured accounts, and the credit union lends money to members at set rates and terms. For investments, it provides non-deposit products through CUSO Financial Services, with licensed representatives available to assist Maryland clients. Its history (founded in 1935), focus on safety and convenience, and combination of traditional banking with investment services help it stand out, while its goal is to provide a safe, convenient place to save and borrow and to grow its membership and services over time.
Explore more opportunities at Lafayette Federal Credit Union